Reviews for Dunkin' in Chicago, IL
Diana denied service to me and refused to give a courtesy cup of water.
They need to take Cordaryl off the register. He moves extremely slow! I had to repeat what I wanted 5 times ???? They all move... slow. Don't come here if you're in a rush and pressing for time. Read more
Extremely rude workers. Messed up my drink twice & gave me a size small when I paid for a medium. They never once apologized and... had a very rude attitude saying they?re gonna remake it. Read more
I tried to come and get me an iced coffee at about 5:50 pm and they close at 6pm & OF COURSE the person who was there didn?t... want to take my order. Too busy closing up early when it was only literally 10 mins left!!! Read more
Staff was great. Ordered a cappuccino blast. Both blenders were broken. They did not give up. They put the ingredients into some... other machine and were able to fill my order. It tasted correct. The ice chunks were a tad big and got stuck in the straw. Itwas not to bad. Given the circumstances and the willingness to satisfy a customer I give the staff 5 star Read more
Last nite a female employee ignored the service window while she worked her phone in the back. I called for her, only to be... ignored for several more minutes. She put her phone down to make coffee, only to retrieve it after. Still ignoring the servicewindow. I left. Not likely to return or recommend. Read more
Rude service from Enyia J, I went on the counter for an ice latte and a donut and instead of greating me she looks at me and... just stares not saying hello, then she takes my order with attitude. After taking my order I am waiting for her to give me myice coffee I look inside and she was on her phone and she hadn?t started my order. The only good thing about this was the icecoffee but everything else was really bad. Read more
I order a ice latte with sugar and black and that girl Keisha add cream and I?m allergic to any milk products I will never come... there again she was rude and had a attitude and called me a bi*** under her breath need to do better Read more