Reviews for Dunkin' in Chicago, IL
The employees don't like to work they don't like to do their job I have no idea why get a job. And then they get your order... wrong Read more
Ordered 2 coffees said 5 creams and 5 Splenda on the side got nothing but a black coffee without even a stirrer had to go back... wait in line all over unprofessional people beware non caring èmployes won't go back again ???? Read more
Service is good but the owner needs to talk to there manager. Saw the manager ?Fatima? yell at an over worked employee and... constantly degrading her which isn?t fair. I come multiple and always see the employee?s work hard yet it seems like themanagement has no regard for the employees and had no respect for them. Honestly in executable behavior from a manager. Read more
Drive thru giving attitude for no reason when I ordered 1 thing. Please train this staff better. 8/13 10pm
They're very sweet, but they don't carry all the flavors. I asked them when they're gonna stock the Peanut Butter milkshake, and... the lady told me that the manager needs to special request it. Why advertise the flavor on the Baskin website then? I won't becoming to this location anymore, because that's the only thing I buy. Read more
It seems like every time I order something , I'm expecting something & get something else. Service is great though. **Original... blend coffee w/sweetener** in picture. Is this how they usually look? Read more
The drive thru employees are unprofessional. I asked for a croissant with cream cheese on 04/18/2022 at about 11:30am, mind you... it was not busy and I still received the wrong order. Went back to explained to them what had happened and the employee at thedrive thru window had an attitude. Read more
These girls are always in a bad mood. For some reason their system is always ?updating?. Corporate should check up on... that. Since it didn?t let me add another review I?ll add to this one. Waited for a long time at the speaker. No one spoke so wewent to the window and worker named Elvira was giving attitude and wanted us to order at he speaker. Read more