Reviews for Dunkin' in Chicago, IL
I repeat people ladies and gentlemens please do not come to this Dunkin the night employee is racist and don?t take your order... she will pretend to take it but pretends to forget very disappointed Read more
Horrible!! They didn?t have any jelly or smoothies and burnt my sandwich they had to make it after I had to refuse it several... times. He lied and told me all their sandwich?s are like that???? Read more
All I have to say is Holy Moly Donut Shop!! Flies everywhere, donuts are not covered or in cases, just out in the open and... crawling with flies!! Read more
You want a nice cold coffee or nice warm macchiato that's done right we'll drive up to this Dunkin' donuts and get it right the... first time Read more
You never know when you can order inside until you get out of your car, and pull in the locked door. So annoying!!! The lot and... inside are always dirty. The black servers are the best though! Read more
Employees don't follow sanitary rules. Don't wash hands or wear gloves. Handle money and food without washing hands. Employee... got angry when he misunderstood my order and was fussing. I refuse to argue about a service im paying for. Had to cancel order. Read more
I made a purchase and completed the customer satisfaction survey . Although they goofed up the coffee I did not register a... complaint. I returned to the same location order coffee two raisin bagels and presented my email for a complimentary donut. Themanager scanned a dozen time. Frustrated he declare this location is not participating. I suggested he type in the code he wouldnot. He had already billed me for a donut . I told him he should still give a free donut as he had billed me for the free item.He refused and said no free in my store. I requested a refund and told him he understood nothing about customer service. Istepped aside to wait for my bagels. I saw another employee prepare a plain bagel and one raisin. I told him that was wrong. Iordered 2 raisin bagels and PLAIN cream cheese. the rep told me I was wrong ? like I don?t know what I want. She then checkedwith the same manager who rung it up wrong. There were two other patrons whose orders were filled incorrectly. They are RUDE atthis location and I will never return. If I could post with zero or minus stars I would. Read more
I use to come this dunkin donuts all the time before my prenatal appointments never had an order done wrong until recently where... I asked for a maple bacon sugar sandwich and hash browns with a hot chocolate I never received my hash browns this was a firstand seeing how it what I was looking forward to the most seeing how I'm eight months pregnant Read more