Reviews for Dunkin' in Chicago, IL
this Dunkin is a hit or miss with me, had really bad service, but then I started going before work and encountered the best... service, you will get here is in the mornings 3-7ish by Jessica, hand to god GOLD standard employee, kind, courteous, caring,fast, accurate, always with a smile, even when at times you can clearly see she is tired, she is truly a joy to deal with, andthe only reason I stop at this location in the mornings. she is a ray of sunshine. and the other times well....... just goduring her morning shift lol you'll thank me Read more
Im never going here again a ANT was in my ICED COFFEE THIS IS CRAZY
I went through the drive thru This morning and when I was paying with my card the young lady was on her phone texting. This... made me uncomfortable because I don't know if they are taking a picture of my card or just texting with someone but that card ismy personal info. They shouldn't be on their phones anyway when working. It was extremely busy and there was a long linebehind me. I'll be watching my account for any discrepancies. If any I'll know from where. They use to have awesome staffthere but now it's lousy. Not the same at all. Is it still the same owner? Whoever is in charge needs to start hiringcompetent people. Read more
Consistently terrible. Never get my order right. They don?t even know about their own seasonal drinks. Always feel rushed to... order even when there is no line. All employees sound like they have an attitude when you order. Read more
Crew is nice. Jessica is Great to the staff and others as wells. Lots of smiles whenever I go. Just very busy at various parts... of the day Read more
Try your best to avoid this one specific dunkin it sometimes would say it's open but the workers inside say it's closed while... still having mobile order enabled. This place also does not know how to make espresso drinks so if that's what you're lookingfor don't expect it here they won't tell you but they'll make it look like what you wanted but it's not expresso just straightcoffee Lastly the last three different times I've came to this dunkin I would order something as simple as a blueberry doughnutand instead I would end up with something different. I wasn't even asked if I wanted a different choice of doughnut and themanager just told them to give me a random doughnut. So please do not go here it's not worth the hassle or the money Read more
I'm so tired that DD is So lazy I spend money here daily and for them and other ones to never get orders correct or stir the... coffee ridiculous ???? ???? ????. If people are spending hard earned money could you at least give them a coffee you would likewith service you would like !! Read more
Black Wednesday and stuck at urgent care down the street. We placed a mobile order and it took us a little longer then expected... to get our drinks. The sweet lady working remade all of our drinks for us. Thank you for making my night so I could go home andclean. Happy Thanksgiving! Read more