Reviews for Dunkin' in Chicago, IL
My drink was cold, and they couldn't get it right the second time, so I asked for a refund, they offered me a sandwich, I... already purchased a sandwich, then I got my refund. But they were nice Read more
Worst dunking ever. They will never get an order right in their lives.
AVOID THIS DUNKIN AT ALL COSTS. they are incompetent, slow, and rude. They won?t tell you when your order is ready. They?ll... leave it there behind the counter to get cold. Don?t go here. Brew coffee at home. Or skip out. It?s not worth it to order here. Read more
I would never leave a review for a Dunkin franchise, because it's not that deep. HOWEVER, this place gets the order wrong every... single time - iced when I asked for hot (the worker rolled her eyes and snapped at me for not speaking clearly), matcha lattewith way too much matcha powder and barely any milk, espresso lattes with all milk and no espresso. Only one worker there hasever been friendly, the rest are either indifferent or rude. Hopefully this is the one way I can implore the managers to dosomething different for their staff and customers to improve everyone's experience. Read more
Avoid this location. Orders take an eternity and incorrect. There is no customer service. The employees laugh in the customers?... faces when they become irritated and/or upset. Dunkin? needs to revoke their franchise. Read more
The staff is nice and friendly here and always trying their best to get everyone's order done and out quickly. I feel they... should have more staff to help during morning rushes though and not throw all that on one person to manage, especially now days. Read more
On the go orders are always quick and the staff is really great. Coffee quality is standard for what I?d expect at a Dunkin and... for the price it?s hard to beat. Doughnuts are usually pretty fresh as well. Read more
If you are a customer to this location,can't use washroom,asian store's problem