Reviews for Dunkin' in Chicago, IL
Went in to order a few things using chase pay. Cashier denied me of service because she didn?t know if it was my account on my... phone that I was using. She proceeded to tell me to just use my card which doesn?t need to have a pin typed in at dunkintherefore how would she know that would have been my physical card. Only reason for using chase pay was I left my wallet backhome. Her logic was not reasonable Read more
Coffee, food is the same as other store with good quality. But the service there is absolutely garbage, the staff there are so... rude. Who does say ?Yes? with an attitude to take an order. The worst dunkin store I have been to!!!! Read more
Do not buy your donuts from this place in the afternoon ... because they are delivered fresh only in the mornings. I bought 6... pieces on 26th Sep at 5pm and it went straight to garbage. When I called the location to tell them that the donuts were notfresh and tasteless, she HANGED UP ON ME. I called again and she told me the donuts are fresh and it was delivered "thismorning". I asked her why she hanged up, and she said why are you calling again; do you need a refund or more donuts? I told herthat I do not need any of the two and that I am calling to say the donuts were bad and should not be sold to other customers. Since I am in the neighbourhood, I will make sure none of my friends will visit this location. I will post a picture of thedonuts I got from this place. my grandson (a 2 years old) took a small bite and he gave the donuts back to me saying all done,another one Grandpa. Read more
Quick service. Very small though and no seats.
Nice staff and they try to be helpful. However, all the emailed and advertised specials are more expensive here than... advertised! Oh, and anywhere around them! Plus when you do want you order something the machine is down! I actually left aDunkin donuts empty handed! Read more
The service here is hit or miss. Usually it's fine, but sometimes they can be a bit rude if it's early. I get that it's morning... and we're all tired, but you are selling coffee, you don't have to smile to be friendly. Read more
Not the fastest Dunkin I've been to. There were 3-4 employees working at the time of my visit. One individual took my order,... got it ready, and took my payment while the others sat in the corner listening to music. Nonetheless a great location nearLaSalle st. station. Read more
My bagel was so burnt I threw it out because it tasted bad.