Reviews for Dunkin' in Chicago, IL
The guy who works at this location has a very bad attitude. He is on AirPods and not even listening want we are ordering. Very... bad customer service. Read more
Got me a good deal when I have just enough. The two donuts and the water should be called the good to go or something cause I... definitely was. Only thing they forgot is the napkins which is minor;I didn't need it. This lady left her pink purse and me andher both noticed at the same time, two parallel universes resching a point of realization in a two seperate timelines. Shehurriedly retrieved it and came out relieved. AnywayProfessional folks all around. Read more
I very rarely eat snacks/junk foods and that is what I USED to equate DD with but to my surprise and given the fact that I've ... been out of America for the last 4 years. I noticed there is a healthier selection of meals available, in addition to which, thecustomer service is OUTSTANDING. You are giving your well known competitors a RUN 4 THE MONEY. Continue to do OUTSTANDINGWORK Corey a.k.a Myles Read more
Came in mid day with my daughter. Employees were happy and playful. Establishment was in between cleanings and there was a... homeless man there begging for patrons to buy him a coffee. Sticky floors. No restrooms. For a quick in and out, it's fine butnot to hang around. Read more
This store is the worst coffee I have ever bought. They don't have anything to sell at 6 p.m. And the shop assistant's... disgusting behavior made me feel uncomfortable. I bought a 6 dollars drink on their app, but they didn't have any materials. SoI changed my mind and asked if there were any other drinks. If you ask one, there is no one. So I asked them angrily. What elsedo they have? They told me that they only have ordinary ice coffee and hot coffee. I can't believe that only this is left at 6p.m. and they didn't tell me at the first time that they had nothing else. It was after I asked and was angry that I told methat they only had coffee. It was a terrible experience. I won't order anything from this store. It's incredible to have afour-star rating Read more
The manager tonight was Quinton and he was so amazing not only had the store just gotten vandalized but the cops showed up to... interview him and even during the interview he made sure to provide excellent customer service even seeing that he was visuallyin shock he simply was just amazing. He absolutely needs some kind of recognition for this. Read more
This Dunkin is just beyond words. It?s huge to me when you can see the teamwork because it really shows in your overall wait... time and quality of your food. The two managers I?ve seen are great and are in control! Even when it?s busy the line moves. Myorder has never been wrong and my breakfast has always been made great! That?s huge! On top of it all, this place has nevergiven a sour face. Much love and appreciation from this place. Seriously thank you :) Read more
I recently stopped bye and tried to get ice cream for my daughter and an employee named Kevin on second shift that said he was... the shift leader denied me service because he said he doesn't serve ice cream (and was not the only worker present at the time)and the lady who does would not be in for 45 minutes I was very offended bye the service I received and to know that he is ashift manager makes this a even bigger problem if when only he works this policy is in effect is wrong he is not a owner anddoes not set company rules so why would u not serve your customer til this one person comes to work at 10 pm Read more