Reviews for Dunkin' in Chicago, IL
This is probably the best Dunkin I think I?ve ever been to. Got munchkins donuts and coffee. The donuts are soft and the coffee... has an exact ratio of bitter/sweet. Their customer service is exceptional. They really are above and beyond to make sure thecustomers are satisfied with the food and the service. But the best part are the employees. Always happy to serve you andfriendly, which is probably a reflection of the top notch management they have there at this particular location. Read more
Store says closes at 10pm. Lights already out and employee hiding with lights out at 9:23. All I want is for a DD to actually... stay open till 10pm. Just looking for my hot cup of coffee for the beginning of my shift. No 24hr DD around me. UPDATE: it?sbeen a month since my review. Thought they may have changed by now. Drove up through the drive-thru at about 9:10 PM and waitedat the speaker for about a minute. No one helped me at the speaker and so I drove around to the window only to see a sign postedstating drive-thru closed. Parked car and walked up instead only to find the doors were locked and if anyone was inside theysure were hiding pretty good. Management needs to step up at this place. Read more
I walked in this morning for donuts and coffee for my wife and I. No complaints. It was exactly what I expected it to be. Good... selection of donuts. The staff were so pleasant and helpful. They made it a great experience and the food was as good as it usedto be. Dunkin Donuts is our favorite place to sit back and enjoy a hot coffee on a cold day. Read more
Very great place! Had the pleasure to talk to the employee as I was ordering my coffee and donuts. Very positive energy and... atmosphere. Great coffee even better donuts. Read more
This is by far my favorite D&D ever! I?ve been here enough to say this. I never have to wait for ice cream, the cakes are always... fresh, and I never had an issue with a drink. I?ve been at all times as well and it was still an awesome experience all around.Coming in this evening made me finally make a review because they deserve it! They also need a tip jar. It?s only right. Thankyou for making my days better you all! <3 Read more
I don't really expect much at chain places with how employment has been...but atleast TRY to do your job. I waited at the front... desk for 10 minutes while the workers were laughing and walking past me. I guess carrying a box back and forth smiling isbetter than serving a customer. Read more
The last few drinks I've received have been super bad, I had to take one back recently and have them make it again because it... wasn't drinkable. I've also been getting drinks that aren't filled, I'm talking close to an inch and a half from the top. When Ipay for a large I'd like it to be full. I'm not a picky person by any means so it pains me to come here and drop shade butsomething needs to change. I don't think I'll be going back for awhile, or at least until they get better employees. Read more
The atmosphere of this store was amazing. No other Dunkin can compare. If they had more parking then I could hang out there with... more friends but it is what it is. Read more