Reviews for Dunkin' in Chicago, IL
Tremendous Dunkin for order ahead orders. I've never waited to pick up my food more than a few seconds, just order before I... leave the house and it is always there when I arrive. Read more
This place was my favorite like 8 years ago,but not any more,nay be different owner
Don?t come here. The man at the register is trying to steal. They refused to fill my mobile order even though I showed them my... receipt. Then they told me if I wanted it I could get it if I paid again ... in cash. He even yelled at me. Don?t. Just don?t.There are a million other Dunkin Donuts in the city. Just get your caffeine fix elsewhere. I will. Read more
The customer service here is the worst. Actually the night customer service. The guy working alone at night shouts at... customers and talks in a rude tone. The two girls that usually work during the day are really nice and happy. They seem likethey have a lack of donut selection too. Stay away, especially at night. Read more
I always leave this Dunkin' Donuts feeling so frustrated! They never pay enough attention. There's a lot of waiting around for... them. They would ask me my preference and I would answer and they would ask again a second later because they already forgot.And don't even come in with an offer. They will hate you for it and give you a horrible time trying to redeem it. I feel likethis place gets so much traffic from the nearby blue line station, that all they see is the money and do not care aboutproviding good service. Read more
I love Dunkin' Donuts. I don't love this location. I will go the extra 4 blocks to get to the super awesome location on... Addison. The location on Kimball lacks personality... actually that's not true. It has a personality and it's not a good one. I've been here a number of times and this location just doesn't do it for me. It's small and narrow and sometimes has bums init. Smelly bums and small spaces aren't cool. This is an environmental factor and I can't wholly fault them for this. What Ican fault them for, however, is their lack of customer service skill. Employees here are unfriendly, unhelpful, and generallyunpleasant. Do yourself a favor and get your coffee and donuts elsewhere. Read more
By far the worst Dunkin Donuts I've ever been to. As I was ordering the two people that was working were too occupied talking... instead of paying attention to the customer and listening to what they had to say. They have very bad hospitality and listeningskills. I ordered an Iced tea, I still got an iced coffee and also ordered a meal with hashbrowns and the small tea and payedfull price and still got no sandwich nore hashbrowns. Read more
They charged me for 2 drinks when I only ordered 1. The drink was watery. Check your receipts when you order here