Reviews for Dunkin' in Chicago, IL
Whenever I come to this location past 8 they always say their system is updating and I can never buy anything.
They don't have chamoy for the mangonada, and they told me after I paid for the drink. They were so pathetic and asked me if I... wanted a free drink for a replacement. Bad service. Read more
Terrible Customer Service. The African American woman, that takes the payments at the Drive thru, has a terrible attitude. She... acts like she is buying your coffee and food out of her own pocket. No manners, just out right RUDE. I'm a loyal Customer, and Ithink people like this should be replaced, or have Corporate step in. I'm just reading all the reviews for this establishment.How do they even stay in business? Read more
They say they close at 10 it?s 9 30 and the door is already closed also when you ask for decaf they give you whatever they want... not what you order Read more
This morning I woke up from a bad night of sleep. I decided to stop by my local Dunkin to get a hot cup of coffee to start my... morning on a good note. Thanks Dunkin!!! Read more
The morning cashier lady was rude. She dumped a bunch of sugar at the bottom of my iced coffee. Couldn?t drink it because it was... too sweet. Wrote to customer service and all I got was a ?sorry.? Disappointing experience and a waste of money. Read more
For the most part a great quick stop but the older woman in the morning isn't too happy about specific orders and always gets... quite impatient. This is more of a baskin Robbins at night kind of go to. Read more
This location really doesn't care for customer service. The Indian lady at cashier is always rude. It's the closest dunkin to my... house so at times I stop for coffee when I'm running late and they NEVER give me what I ask for even tho they will definitelycharge for the extra swirls. Then when asked they are rude and roll the eyes. I asked the Indian lady for my receipt to complainand she literally threw it at me and said "yeah here go complain." Horrible service from her ALWAYS. I DO NOT RECOMMEND THISLOCATION TO ANYONE, THEY DON'T DESERVE OUR MONEY. Read more