Reviews for Diversey River Bowl in Chicago, IL
Poor service. Was told An hour and thirty minute wait. 40 minutes later the same man sad that only 2 of the lanes were for... public so it’ll be a while. Luckily it was only 15 more minutes. It took us 15 minutes to wait for shoes because no one wasthere and when they were they were extremely rude, when returning the shoes the employee was verbally abusive, aggressive withhis language and made gestures. I complained to management and was literally waived off and ignored. If I could give a - score Iwould. I understand being short staffed especially these days and employees under stress, but there still is a way to act in abusiness and it would be a great one, if you had people remotely competent running it. Read more
I never leave reviews but I had to this time. My party came here today and the security guards in front was extremely rude to a... few guest in my party that arrived at different times. We are POC and I absolutely do not want to pull that card becausethat’s not how I view the world for the most part, but I couldn’t help but notice how polite they were to the other guestcoming in. I hope whatever is in their hearts is figured out and worked through. Scott the other staff member was kind tho so… Read more
Not a place I would go…. I called for a week straight to try and reserve a birthday for my 7 yr old son. I never got a call... back. I was told that the manager is very busy with a new system they have in place. I went to the bowling alley to try andreserve it and no one could help me… such a disappointment! I wish I could give zero stars. I scheduled my kids party atWaveland bowling and kids had a blast. Much better place! Read more
Scot the Menager was telling us that we have to wait 1 hour for a line and we sign up we had a line right away… After that we... wanted to reset our game and he didn’t want to do it, he said that one of our girls throw a ball in the other line what ashame we are paying for it and if we want our game to be reset he needs to do it. Read more
My favorite bowling alley. Service is top notch, the bathroom doors open automatically, and the pizza is delicious. Highly... recommend. They just played fall out bowl. 10000/10 Read more
** IF I COULD GIVE A ZERO I WOULD** My family and I arrived at 8:15pm for a 9:00 p.m. reservation. The "manager"/guy behind the... counter told us at 8:15 pm to WAIT 45/50 minutes and our lane would be ready. We decided to have a drink at the bar to wait. Wethen went to the bathroom at 8:50 pm and saw another family at our lane finishing up. We then grabbed our drinks and headed toour lane at 8:55 to bowl at 9:00 pm. Mind you, the WORKER was STILL cleaning our lane 8:55 pm. We bowled 9:00 pm on the dot to10:11 pm and when we went to pay the "manger" he charged us TWO hours of bowling!!!! We didn't even arrive to the facility till8:15 pm!!!! The manager didn't even care to listen to us! Still charged us two hours even though our ticket said waiting list at8:15pm!!! DON"T COME HERE! THEY LEGIT STEAL YOUR MONEY, DON"T LISTEN, AND STILL CHARGE! DISTGUSTING! We are NOT alone, there wasANOTHER family in the parking lot complaining about the same thing! Read more
My group and I come here every once in a while. Exclusively for cosmic bowling at night. Security is strict. It seems pricey but... it works well for bigger groups and averages out on par with competing bowling alleys in the Northside area. But bonus pointsfor the music here being a decent selection - almost club vibes - lots of variety and also plenty of dance music. I’vecelebrated many birthdays and fun weekends here…if you’re willing to sign up and wait (seriously) you’ll probably be fineor the staff will inform you elsewise. The food is ok… their systems are pretty seamless so I have had 100% success with whatI have ordered. My go to is a beer tube and pizza - can’t go wrong with this classic pairing at a bowling alley thatfrequently bolsters a packed crowd. Read more
The bowling atmosphere and lanes are amazing. However the security staff at the door has an atrocious attitude. They have this... “god like” attitude and think they can bully people around. We forgot our phone inside and they wouldn’t let us get it. Webowled at a lane by the door and could see the phone from outside, but they refused to listen to us and just grab it. After 15minutes of arguing, they finally “found it” and gave us the phone back. The lady security guard gave us terrible attitudeand bickered at our group as she followed us out to the parking lot. This is unacceptable and makes us never want to come back. Read more