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Reviews for Chick-fil-A in Chicago, IL

Rebecca Langley 1 year ago
4

We have eaten at this location several times, great customer service since beginning, almost no waiting time for us, the food... was good, very satisfying and I highly recommend dining here. I love everything about this place. Their chicken sandwiches werethick and juicy and wonderful. I can see why people love them. I?m impressed with the staff?s professional consistency duringtheir busier hours. The food always looks and tastes great. The service is quick and they haven't messed up my order yet. If youwant some chicken, it is hard to go wrong with Chick-fil-A. Read more

joel hall 1 year ago
4

They are super friendly here, more so than any other fast food restaurant that I have ever been to. The place was packed yet... clean! Very friendly staff making sure each table was cleaned as it became vacant. Our orders were filled perfectly and themanager was very nice. Best chicken sandwich, soup with fresh ingredients. The Chick-fil-A sauce is bomb! The chicken is sojuicy & tender and the spice amount is just right there has never been a time of a complaint from me! Restrooms are super cleanwhich some fast food chains don?t care enough about that. Read more

Carl Morison 1 year ago
1

The mobile ordering system doesn?t work. I wanted my food to be ready right when I got there and had to wait 10-15 minutes. I... was excited to try chick fil a but I do not have time for them wasting my time on busy weeknights! Read more

Kathryn Corasaniti 1 year ago
2

If you like receiving your fries half empty this location is for you. This is a consistent problem of this location, not a one... off. 4/5 times you go here your order will be half missing Read more

Ben Smith 2 years ago
3

Um, well, hadn't been to one before, and must say I was not impressed. Time from order to eating was not fast-food like,... especially for how slow it was on a Thursday morning. And I just wasn't wowed by the fare, pretty forgettable, really. Thefront floor staff wasn't the issue, can't speak to kitchen staff, as you can't see back there in this location, but there seemedto be plenty of help, so would have expected quicker service Read more

Lisa Criss 2 years ago
2

The service was incredibly slow, it was not very busy at all, maybe had about 5 customers in total. We had ordered 3 meals and... waited 20 minutes for our food. I have never waited this long in any other Chick-fil-A. Read more

Mikey 2 years ago
4

This Chick-fil-A location is beside the Magnificent Mile. I have to admit that they serve a decent meal experience. We came to... this location for a late lunch. It was still packed with folks eagerly waiting for their food in an orderly fashion. Staffpleasantly greeted me upon meal pickup. The chicken sandwich was balanced in flavour inside a buttered brioche bun with pickle.The deluxe sandwich was similar just with cheese, tomato & lettuce as well. The sandwich meal came with waffle fries andrefreshing iced tea. A good trifecta topped by super friendly service. Read more

Jay TMG 5 years ago
5

First off, I love Chick-fil-A. I love everything about it, including the company's willingness to stand by its principles no... matter what. Closed on Sunday to honor their religious beliefs, the whole deal. I don't totally share their beliefs, but Igenerously applaud them for being non-PC about it. So I go out of my way for CfA. Fortunately, the sandwich is to die for andmuch healthier than alternatives. This location was very busy, but the service was fast and efficient. They had a young womanbringing orders to people waiting. So there wasn't the usual crush around pick-up area that you see in most fast food places. Everything with a smile and thank-you. And, of course, that signature piping hot fresh vs heat lamp preserved Read more