Reviews for Boston Market in Chicago, IL
In my opinion Boston Market is know for their chicken. So when I order(pick-up)chicken I expected something completely different... from what I got. The chicken I received was completely dry, hard and messed over and in my opinion it was OLD! Like thebeginning of the shift Old. When I called. Whoever the young lady was who answered the phone stated that she was the manager.When I complained about My food And ask for a refund. I was told that I could not get a refund unless I brung the food back.However the store was closed. I was then instructed to bring the food back the next morning. I am a busy person. And I explainedthat to her. I was then told that there was nothing she could do "it was company policy". So not only did I not get to eat. Ilost out on money.( I have pictures and receipts. I labeled 3 pictures "Boston Market " their on my other Google Jennifer P.Jones Read more
I ordered the meat loaf dinner. It was tasty. The service was good. The price of the dinner was reasonable.
Food is horrible nothing like it used to be! I highly recommend not to waste your money at this location.
I?m not sure if the quality has gone down, or if I was just very hungry on prior visits! Sides were absolutely horrible, and I... spent almost $30 for one meal. I won?t be back! Read more
Food horrible 13.28 for some water mac and eat food looking meatloaf
The general manager Anthony was very unprofessional and rude. I asked if the food was ready and I got a very rude response. I... did not see anything that I wanted to order so that's why I asked. I arrived at approximately 11:10 am. I will not bepatronizing this Boston Market again. He did not display good customer service at all and I will be filing a formal complaintwith the corporate office. Read more
Ordered the two meat combo with one extra side. Didn't get my chicken noodle soup which was one of the original sides, my food... was cold as the fridge. And the 2 chicken thighs I was given were cut completely in half through the bone, with the skinreshaped around them to look like mini thighs. Guess that's policy. Read more
I ask the manager could I use the bathroom because I was dining there,me and my sister on my birthday,which is today 12/8/22... the manager said no because the mens bathroom was out of order,and they only have the women bathroom available for use onlyso, I said do you all believe in unisex service to the public nobody is in the store but us and you as the manager can come from behind the counter and assist me buy standing by the bathroom door while I'm inside the bathroom so I left without anyservice, bad costumer service please talk to your manager this incident happened today & on my way walking out the managersaid that she didn't care if I had a attitude or not, the location was Chicago hyde Park . Read more