Reviews for Baskin-Robbins in Chicago, IL
I only get coffee and breakfast food from here, the sandwiches are made with care, and taste as good as they can with the... ingredients that are provided by Dunkin. I've been here many times, the orders are always correct and the staff is alwaysfriendly. I would recommend. Read more
TERRIBLE! I went for a vanilla sundae how do they give me a strawberry sundae my child can't have strawberry he's allergic. I... called to let them know well the phone was off the hook all day. Unless a worker was using it that long since I kept getting abusy tone... Unbelievable how they could mess up ice cream. I guess from now on i have to check my order before leaving drivethru. Read more
I never know her name but to the wonderful lady who made my day today for my cake I loved it but overall great communication... with this restaurant every time I order from Uber eats here every thing is made fresh god bless your workers and keep up thegreat work Read more
Amazing customer service! Me and my boyfriend kept coming to this Baskin Robbins and the lady who took our order was extremely... nice! I highly suggest coming to this one because they have ice cream late at night compared to other BR. Read more
I took my children here today after a great day at the park. I ordered 1 chocolate dipped waffle cone and 2 fancy waffle cones.... The girl shows up with a chocolate dipped and 2 regular waffle cones. We tell her we ordered fancy. She tells me the fancy onesare the ones with nothing on them. When letteraly a picture next to her says the fancy ones are the sprinkled ones. Like Sarayif you messed up just admit it. Dont go lying to us! Smh! Read more
The service is horrible you have 3 workers and one possible being a manger. Had a line no worker acknowledged the customer... waiting in line. One cusre after us waited at least 10 mins and ask for service before walking out and the workers neveracknowledge him. While waiting about two more customer walked out because service is horrible. Also the worker didn?t know howto make a milkshake properly. I WONT BE COMING BACK THIS LOCATION EVER!!! Read more
I called this location looking for my favorite ice cream Strawberry Cheesecake and they had it she told me to come thru drive... thru because it was closed in the front. The same lady took my order they were very nice . Thanks again on my pregnancy cravingat 11:30 pm on a Monday night. Read more
Worst service. It took more than 30 min to finish my order. They completely forgot the rest of my order. So bad.