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Reviews for Andiamo in Chicago, IL

Michael Jones 1 year ago
2

The customer service at this establishment did not match the ambience nor the awesome tasting food. They have a sign posted... reading seating will take 30min, meanwhile there was 5 open tables. I asked a male waiter if they were seating guests. I wastold no and I asked him why, he told me the cook decides when they can start seating guests. So I commented saying even whileyou several available tables. So I continued to wait as they sat the next person in line as I was left waiting next. When itcame time for me to be seated they welcomed my party along with others. But then the couple that was seated after mine hadtheir order and food before my table. As I was waiting on my food another couple was annoyed with waiting in line and decidedto go to a table on their own and the waitress didn't bother to stop them. As I stated in the beginning the service didn't matchthe rest of my experience. The wings I ordered was very delicious and they had several sports on TV for entertainment. But Itruly believe customer service makes up 50 percent of any business experience if not more. So I wouldn't recommend this place. Read more

Jeffrey Mangione 2 years ago
5

The burrata bruschetta is absolutely amazing, must have if you?re in to bruschetta. The salmon was cooked and seasoned perfectly... and their mixes veggie medley and charred asparagus were an amazing accompaniment. Food was absolutely stellar. Read more

Steven Kinney 2 years ago
1

They didn't have enough staff to serve everyone they were seating, I saw only one waiter. Eventually, I had to get up from the... table I was seated at and leave because they didn't have time to come take my order. Recommend they reduce the number ofavailable tables they'll sit to match what they can serve, so that folks don't sit down expecting to be served in a reasonabletime frame. Read more

Erin Bridgett 2 years ago
5

Shout out to Miss Emma who welcomed me and my daughter after an extensive day of travel. I was traveling alone with a toddler,... having flights delayed and unexpectedly staying the night in Chicago. While picking up food one of the staff, Emma, was warm andwelcoming. She gave my daughter some crayons and a menu to color while we waited for our food. She handled incoming guests whilechecking in on us like a pro. Emma, you are amazing thank you so much. You never know how far a little kindness goes - five starservice! God bless you! Read more

Emi I 2 years ago
4

I had dinner here for the next day's flight. Very kind and friendly staff. The salmon BLT and Chicken wings were very good. ... But it took a while for my order to arrive. Read more

mike buck 2 years ago
1

Didn't eat on the Italian side but we ordered 2 burgers and 45 minutes later, still no food. Only came here because of a... layover and it seemed convenient..... would never recommend this place to anyone. Men bringing food to table had an attitude aswell. Stay away!!! Read more

Efraim Mederos Jr 3 years ago
5

I stayed at the Hilton for a night due to a missed layover. I was super hungry after a long stressful day and Andiamo was the... most convenient place to order from. Long story short, I wouldn?t stay at this particular hotel again, but I?d definitely comeback to Andiamos. The burger was cooked perfectly how I asked, juicy, and the fries were good. The brisket was amazing as well.The order did take awhile but it was definitely worth it. Read more

M C 3 years ago
1

Never had I have such watery hash brown, a Bennie not on muffin, and only on one toast, the other toast it just blank, the toast... taste like they?re made up of sugar and wouldn?t really qualify for toast. It taste overall, like a 1-3 dollar meal, not17.95.. Well, but you can?t really have high expectations for airport things. Not even hotel. So I guess once u decide ur justhere to avoid long lines inside the airport, you?ll be fine lol Service is not bad though. Read more