Reviews for McDonald's in Cheyenne, WY
I go to this location pretty regularly because it?s on my way to work. I get the sausage McMuffin meal every time. I received a... McMuffin with an ungodly amount of cheese and nothing else, called the store in hopes they would fix it. Whoever I talked withthey said the area manager would call me Monday (it was Friday) it?s since been two mondays. Well guess what happened again eggMcMuffin and an ungodly amount of cheese Read more
The night manager with the blonde ponytail and red shirt was very rude and disrespectful to me. I simply wanted a ice cream cone... with oreos and she declined me rudely and told me I won't make it for you, her manager asked her to help make the cone and sherefused so he said "nevermind." She also forgot to ring up half of my order and didn't put in my code for the free cone I gotcharged double. I am a EVERYDAY THEEE TIMES A DAY CUSTOMER and this visit was very disappointing because of that one employeewho shouldn't even have a manager title. Shame on you P.S. I ORDER THE ICE CREAM CONE WITH OREO ON TOP EVERYDAY TWICE A DAY. ANDJUST BECAUSE YOU'RE LAZY YOU SAY YOU CAN'T DO IT. GO HOME AND WATCH GAME OF THRONES Read more
They raised the prices for Frontiers Day, but after the events and tourists left the prices remained at their highest. I know... inflation has hit businesses too, but if they think I am going to use their services at the exorbitant rates they are nuts! Ihad 2 regular cheeseburgers, not a meal, a large chocolate shake, 1 bacon cheeseburger meal medium fries and coke. Grandtotal--> 29.8??? The burgers and fries weren't even hot, they were lukewarm. I was afraid to go back to get the hot versionbecause they might have charged me my other arm or leg! Read more
Very snotty people work at this McDonald's. Constant rudeness about our order and very snappy when we had a long order. "Sliver"... means no onions apparently and they snapped at us when we asked "what?" More than once because what the hell is sliver? Read more
Just got food from here 2 happy meals and 2 meals and a chicken sandwich. 45 dollars which is fine but seeing as it was 1:20 I... got all left overs from lunch it seemed. Buns were rock hard meat was so dry chicken was too, fries were cold and hard. Drinkswere flat and no syrup so got some carbonated water. And special sandwiches had everything on them. Bigger guy at the windowvery rude and threw me my drinks that weren't barely half full. Go to Lincolnway one way better food and service. I thought itbe the same at all them but this place is awful. Someone should look into whoever running that store. I will never go back. Read more
Was 1st in line at drive through, waiting to have my order taken. Another vehicle pulled up in lane over and got seviced 1st.... I had to wait longer for that vehicle to get their order, as the staff didn't ask him to pull forward while they prepared hisorder. I finally get to the last window and was handed an iced tea, which Iwasnt what I ordered. The staff who handed me thetea, takes it back and rudely walks away without giving me my order. It's been obvious to me fir quite sometime that someemployees can't multi-task. Those employees should not be working the drive through. Read more
Watched three cars in the other lane get orders taken before they realized there was cars in my lane. Put in my order, ... chicken. Well done fries, two drinks. Pay for this order. Get to window and have a chocolate shake, sweet tea and sprite.Not what i ordered. Food shows up, fries are not well done. Get home to find chicken was probably cooked a few hours earlier. Not a pleasant experience. Read more
Stopped at McDonalds on Dell Range Blvd in between stores Christmas shopping. Was picking up Dinner for my son and I. I got... the food At McDonalds and then went to King Soopers to pick up some needed Items. When I got home I brought the bag of food infrom MCD's and handed it to my son. Upon opening it we found out that the French Fries were not in the bag. This is the secondtime I have left MCD's and arrived home to find my order was not complete. Normally my son is with me and he checks everythingbefore we leave. Anyway at home I find there is no receipt in the bag so that I don't know the Transaction number, and amount. I went online to my bank statement and the charge to my debit had already processed. I tried to call the store, and no onewould answer. This is unacceptable as I live out near the Wyoming Colorado Border, and this MCD's it clear across town on thenorth side of Cheyenne. About 14-16 miles. Read more