Reviews for IHOP in Cheyenne, WY
I don't know how IHOP did it but they went from the best experience I have EVER had at IHOP to the absolute worst. Seated... quickly but then things went downhill quickly from there, ordered iced tea only to be told at 8:15 pm they had dumped all thetea because they were preparing to close, (at 9:00 pm, I might add), wife asked for refill of coffee at 8:30 pm only to be toldchemicals were already running through coffee makers to clean them, Logan and her fellow employees seemed more interested inleaving for the night than serving customers during posted business hours, food was unremarkable, constantly had to ask forthings, except for the final bill, of course, no manager in sight and no more visits to this IHOP. Bad service means lostcustomer. Too many other choices to find this acceptable. Read more
This happened on 09/25 around 12pm. Do not waste your money here. The management is worthless, she did not bother to leave her... chair to see that the restaurant was chaotic. There was no one greeting at the entrance and my food was already 1 hour behindthe original wait time. They charged me for food they did not have, to complete my order and they did not want to give me arefund. It was a waste of time and money. A McDonald's has more organization and structure. If I could give zero stars, I would.Food was terrible and bland. Read more
Went in for breakfast had a waitress named Brandie. I'm very picky about my coffee being full and she kept it hot and as soon as... my food was in the window she grabbed it. She make sure I had my hot sauce and everything. Amazing service and great food shemade me feel like family Read more
Our server Brandie was amazing!! For her alone I would recommend she's very attentive and was very good with my kids. Best... server I have had in a very long time especially at IHOP. This was a second attempt from a bad experience and I'll definitely beback. Food was okay Read more
It took a fairly long time to get seated, even though it was slow, around 1430. Sanitation was awful. Table was clear but all... kinds of debris on the seat, and then youre sitting next to.. this, on the wall. Not exactly appetizing to look at. Clearlyhasnt been cleaned in a while. Wonder what else is overdue? Fresh silverware had soda spilled on it, and waitress thought thatwas ok to give to us. Food was fine. Wish the french toast had more fresh blueberries. Read more
Me and my husband ate here this morning and it was the best IHOP I have ever been to. Our waitress was Jamie and she was super... kind and very attentive. I had a Belgian waffle and it was crunchy and perfect just the way I like it:) Read more
Excellent! The food was great, hats off to the cook he did a great job. Now our waitress Bobbi Rae was phenomenal. She didn't... miss a beat and her customer service was on point. The manager guy that was on duty last night is the what a manager should be,very caring and just as helpful. We don't really care for IHOP due to the Northglenn, co location. Having really bad experiencesbut after last night's experience we will return more often. Thank you for a lovely meal and family fun atmosphere ???? Read more
Pleasantly surprised. The last time I came here the service was horrible, food was cold and the dining area was a wreck. Fast... forward 3 years later, first visit since then and it was a complete change. The dining area was better, a lot of tables neededto be cleaned up, but I can't fault the staff for that, it was literally like everyone left at once. Our server was freakingamazing. My water was never left empty and she always updated us on the status of our order, the food was great, yep, it wasgreat. Eggs cooked perfectly, the pancakes were perfect. I will definitely add IHOP back on as a breakfast location once again. Read more