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Reviews for Mandarin Gourmet in Chestnut Hill, MA

neal butler 2 years ago
2

I have felt that food Quality has gone down I would advise to speak very clearly and discribe what you pork medallions and not... barbecued pork strips strips come with barbecue sauce on them not around it like a pork medallion also I order chicken fingersand three of them where deep fried like leather would think about ordering from here in the future after over twenty years ofordering I feel I must try hongkong888 or maybe the pups plater instead !!!! Read more

Lindsey K 2 years ago
5

Very friendly staff. I overheard someone say the egg rolls were very good. And they were!! Tried chicken and meat dishes and ... all were very good and flavorful. Don't forget to add rice as they don't come with the meals. Read more

Emma Lowe 2 years ago
5

A great spot for good quality and always fresh food. Great selection of dishes and service is always 5 stars.

Patrick Egan 2 years ago
4

This is a fantastic place for sit down and takeout. Excellent food and reasonable prices with friendly staff. We have gone back... for takeout a couple of times and would highly recommend. The one is issue I had was the diet coke was flat or an imitation colabut waiter replaced with seltzer. Best Chinese I have had in a long time Read more

MrHamletp25 2 years ago
2

Been going here for years. Just recently things have changed with the food quality and staffing. I used to enjoy the food, not... so much now. Read more

Morgan Soffler 2 years ago
1

Food has gone downhill as has service. They were happy to take my $ for a gift card promo and then told me it was expired and... would not honor it. The woman at the register was rude. We used to eat her all the time as our local place prior to change ofhand and loved it. Would not go back or recommend. Would recommend, rather, Dumpling House. Read more

nicholas pishkin 2 years ago
5

Me and my family have been going there for the past 5 1/2 years. The staff is very kind and patient and polite. The food is... amazing and it is a place where they do not rush you in eating. If you want to have a small gathering or a lunch with loved onesor fellow co workers this place is somewhere that you should try. To me the owners of the restaurant really are welcoming theyremember my family and the staff as well. It?s somewhere that you want to come back to and eat. The over all atmosphere is apeaceful one. They even have some items that they can recommend or that are new. If you are allergic or don?t want somethingthey are very helpful and will follow what you tell them Read more

Liz M 3 years ago
1

TLDR: 0 STARS. WORST restaurant experience I've ever experienced, given a plate of onions as "chow mein" and manager was... incredibly rude and disrespectful. Waiter Ricky was very kind, we are so thankful for at least 1 person being kind to us so wegave him a big tip. I RARELY give poor reviews, unless I think they truly deserve it. O STARS. If I could give this 0 stars, Iwould. I have NEVER been treated like this before by any of the many restaurants I've visited and/or reviewed. We orderedvegetable chow mein. After waiting 45 minutes (2 tables that came in after us had their foot served 10 minutes before us... butfine, wasn't planning to mention that if the rest of this experience hadn't happened), we received a plate of onions (seepicture). We kindly let our waiter know this wasn't what we ordered. The waiter Ricky was so kind and apologetic, but when themanager (short woman, short hair, hot temper) was called over she rudely asserted this was chow mein, we would have to pay forit, and she would let us "get away" with this again. My boyfriend has eaten chow mein a LOT since he was little, in America andIndia, and has never ever seen it like this. We showed on Google what ALL pictures of chow mein look like. She then argued thiswas "traditional" style and we should've known that (it is not written anywhere on the menu at all, all it says is "somethingfamiliar"... good lord, you think anyone can assume what that means?! Of course it's familiar, it's an American favorite! Tothink we'd "assume" it "something familiar" meant "traditional" is frankly idiotic and self-centered). The ignorant,ill-mannered behavior of the manager was shocking and disgusting. I have rarely, if ever, sent food back in my entire life. Aplate of onions is NOT CHOW MEIN. I have asked my friends who live in various parts of China and Taiwan, they agree that themanager was trying to pass off some sham plate that wasn't chow mein. Even if you look up "traditional chow mein" online, Read more