Reviews for Domino's Pizza in Chesterfield, MO
I ordered pizza today and it was "preparing" for about one hour. It said that Jordan was preparing it. I called dominos 15... minutes before it closed to ask why it has been preparing for that long. No one answered my call. I called multiple times and itwas just ringing. I waited about one hour for my food. They canceled my order at midnight, right when they closed. If theydidn't feel like making food, they should have canceled my order a lot sooner not right when they close. It is your job, do yourjob right or don't work. I gave you guys enough time to make my food. I sure hope I get my money back as well as the tip. If youguys want pizza... just order from somewhere else. Read more
Many places are understaffed & much appreciated when customers give them the little extra time to make sure that the product is... right. ALL I can say, this was SUCH a good pizza ???????? Read more
Very disappointed in the service of this place. We placed an order for two pizzas at 9:20pm and it was cancelled at 10:05pm... after being said it would be delivered by 10:00pm. We knew we were ordering on the last side but very upset but how it washandled internally. Read more
My parents and I almost have a tradition of getting pizza when we travel and stay here. It has always been good until tonight. ... 1 of our 3 pizzas was burned. Another pizza wasn?t even what we ordered (suppose to be 3 topping, it was 2 and not what wasordered). 3rd pizza didn?t even have toppings to the edge. Should have looked at reviews before ordering? Likely won?t beordering again. Read more
Ordered a pizza and it picked for the day after then what I needed. Called and tried to cancel it and after waiting 20 minutes... on the phone no response. For the pizza I got today I didn?t tip because of the poor service and there was a sad face on thereceipt. Absolutely ridiculous service. Will not be ordering from this dominos again. If I could give it a 0 star I would. Read more
Had a birthday party today and we ordered Domino's pizza from the location on Long Road in Chesterfield. First of all, tried to... call and order pizza so we could use a gift card. Could not get anyone to answer. Went online and ordered pizza....could not paywith gift card. So driver shows up at location, says the pizza's still need to be paid for. He told me I needed to call thestore to pay for the pizza and that it would take about 2 minutes because of the phone system they have. I call...am on hold...Itold him I was still waiting for someone to answer. He tells me I have 1 minute or he was going to return the order back to thestore. (Should have just said cool...take it back and forget about it) As I was telling him that I was still waiting for them toanswer, the phone picks up and disconnects me. So aggregated, I followed him to the store so I could pay for the pizza. He tookthe delivery charge off...which is good. Proceeds to tell me how the new franchise owners could care less about the issues theyare having with their ordering system. If your customer service sucks...then your customer service sucks. The whole experiencesucked. Should have just paid the extra for East Coast Pizza. They even shorted our order. Worst experience. Read more
Do NOT use this Domino's location (Long Road). Ordered Pizza for delivery last night and order never came. Tried to call the... store directly twice, but no one answered. Today at 3:00PM, doorbell rang and pizza order with receipt was left at front door.Called store directly and spoke to representative and he was extremely beligerant, rude and denied the event entirely. Weoffered to send pic of receipt and food, and he hung up on us. Would never give them any business again. Would give 0 stars ifpossible. Read more
Went online to place a delivery order on Friday evening. At 5:53 the app told us ?Jordan? started preparing our order and we... should expect delivery in 60-70 minutes. After 70 minutes the app still said prepping so we called. When the store answered wewere told the store received our order 5 minutes before it would take 2 hours. We were shocked and asked how that could be sincethe app said Dominos was working our order. At that point our order was abruptly canceled and the call disconnected. Unprovokedrudeness!! Wasted time. Don?t waste your time Read more