Reviews for KFC in Chester, VA
Rude order food ask for no gravy with the first order but when I ordered famous bowl i wanted gravy guess what no gravy and they... forgot the cookie! Read more
I enjoyed the great service from the woman at the drive thru last night
Horrible service they gave me tiny pieces of chicken for my potato bowl and they're so small pieces of chicken it doesn't really... have chicken in it it's just breading Read more
Fast service and the order was correct. The just didn't give us enough utensils for the people that ordered.
The KFC in Chesterfield County off of RT one is the best I have been to. They get the orders correct and are pleasant. The... restaurant appears clean. Read more
I went here for lunch break one afternoon and the lady's running the window were awesome. The food was perfect that day as well.... I decided to go back and try them again and had another great experience with the staff and the food. It is now my go to spotfor lunch. mainly because the lady's that work the window are the best. Customer service is top notch here. The food has alwaysbeen on point as well not once have I had to feel like the great service was worth the poorly made food. From the food to theservice this KFC will always have business. And to the owner don't ever let them lady's on day shift go they are really greatpeople. Read more
It's my area KFC so we go only because it's close. No one has better customer service than Chickfila, so the bar is set too... high. We ate in the dining room and had to clean our table first. The food was decent, but please don't waste your money on thenew Cheetos sandwich. My grandson was looking forward to it and was so disappointed. Read more
This location is straight trash. My husband ordered 3 original wings as well as a crispy chicken meal and was told there would... be a 13 min wait on the original wings. He said I don?t mind that?s fine however once at the drive through window the cashierattempted to give him one original wing and two crispy pieces of chicken. He told the cashier this isn?t what I ordered and sheproceeded to tell him well it?s going to be a wait. He told them again that?s fine I will wait. After waiting for 15 minssomeone finally brings the order and he asked to confirm ?so this is the original wings right?? The worker shook her head yes.When he got home he had a cold two piece dark meat original meal. Not the 3 wings that he waited on. So he called and spoke withthe manager who admitted that the wings just finished and he could come up and get them now. Now that is straight trashbehavior. My husband said I waited for the wings I should?ve gotten them. She doubled down and said well they are ready now andyou can come get them. He tried to explain to her the egregious inconvenience didn?t match her resolution l. He wanted the freefood and a refund because not only did he wait in vain but they purposefully gave him the wrong food and now he has to burn moregas and use more of his time to get the food he initially ordered. She flat out told him nope that?s not an option per KFCpolicy. We are done with the trashy business that hire garbage people. This was not the first time we?ve had horrible customerservice at this location but it?s the last time KFC will get our money. No wonder there is never a line at this restaurant.NEVER!!!! Read more