Reviews for Cracker Barrel Old Country Store in Chester, VA

Like many restaurants since the pandemic, everyone is shortstaffed. The wait for our food was about 45 minutes when ordinarily... it takes 15 minutes, tops. We were patient as we are understanding human beings. Our server thanked us for our patience, thefood was plentiful and tasty as always. Read more

Waitress seemed unhappy, promptly told me "she was only one person" before I even opened my mouth. Also, first time I've ever... been to a Crackerbarrel, ordered a vegetable plate, and not given an actual plate to eat off of? Only here for a few days forwork, but definitely will avoid coming here next trip. Read more

Ordered the cheesecake pancake meal with chicken sausage and a side of hash browns. Food was delicious and filling. Servers and... hostess were nice. Restaurant was accommodating to our party of about 20. Read more

Hair in food- This is the last time I'll visit this location. Service was less than. Server was not knowledgeable. Bonnie the... Manager was less than helpful. Found hair in my food and Bonnie said she would make sure my order was good. She brought me backa total different meal from what I had. She said oh I'm sorry I thought you had this. We ordered 2 desserts they only had oneleft. Why bring it to the table if you only have one and we ordered two. Read more

my food is terrible this is sad i liv away from this location didnt have time to go back i asked for medium steak got well... bought 2 drinks took ice out due to sensitivity not even a half cup of drink very disappointing this is the second time iveordered from this location was thinkn it was just the cool at the time not sure if it is same cook now but also the ham baconand sausage all dried out pancakes no but but says buttery online only one syrup but ordered pancakes times 2 smh terribleterrible buy not cool at all never going back and do not advise anyone else to order or dine havent checked grits yet bcus imalready over my main courses purchased 2 meals only to receive 2 napkins smh this is very unacceptable :( Read more

Wait was about 25 minutes. Service was okay. Food was served hot and tasty. My Mom's catfish was a lot smaller than portions I... have received in the past. I got the chicken tenders, and it was a lot! When serving fries, please bring the ketchup. I had toborrow one from another table after waiting about 10 minutes for server to return... Restaurant was clean, as was the restroom. Read more

My first time having breakfast at Cracker Barrel and it was absolutely delicious! Everything was great and I love the strawberry... mimosas. Our server Janell was excellent and extremely attentive to our needs. We enjoyed our meal. Read more

Hello! Just got back from eating here again! Was surprised there wasn?t more customers during a Saturday afternoon. When we... arrived we were seated quickly: drinks, utensils, condiments and food order was done promptly. Food was out fast, and our serverMs. Tyler was very polite, and kind. Ordered the Country Boy breakfast, and got steak with my eggs. Ordered the steak medium andthe eggs over medium. Steak was a nice size cut, and was cooked well, but I usually order my steak medium at restaurants mainlybecause it usually always comes out closer to medium rare. Which was true with my steak this time. My over medium eggs wheremore on the softer side and were quite runny. Still very yummy as I placed my grits to soak up the juices. The biscuits andgravy were fantastic, and I was quite surprised with how good it was even after eating everything else. Ms. Tyler was veryattentive by replacing drinks, and bringing a to-go box. Read more