Reviews for Taco Bell in Chesapeake, VA
Hands down the best taco bell we have been to. The food was fresh and delicious. The store was clean. The staff was friendly and... courteous. Wonderful job! Read more
I came past 2 other Taco Bell to come to this one because it was always better than the other ones. Not anymore, meat only on... half the pizza and taco. Ate half the taco and was wondering it they for got the meat. 10/14/22 at1:15 the guy needs to bere-trained. Read more
I don?t know what?s going on with this location, but they need to make some changes. We used to love going to this Taco Bell,... but the last few times I?ve gone they?ve been SO understaffed that it takes 30 minutes to make a couple tacos and bean burritos.Then tonight after waiting forever for our food we got home and everything was cold and the burritos weren?t even cooked all theway. The cheese was cold and not melted I had to pop them in the microwave to melt the cheese. I understand it?s not theemployees fault if they are short staffed. It was busy and there was only 3 or 4 young kids working. Management needs to step inand fix these problems now before they lose all their business. Read more
This location is almost always great. But today I was given sauces in my bag covered with a dried substance, which made me gag.... Please do better. Read more
Terrible service. Waited 45 mins.. with my two kids. We originally went there to eat with friends. Our friends finished placing... their order before us but we were right behind them on ordering on the kiosk. We waited 45 mins for our food and still neverreceived it. Our friends received their food and finished eating before I spoke up. The whole time I sat there and watched asthey chit chatted behind the counter. When I asked where my food was I found out they hadn?t even started it because I waspaying with cash and no one had made it to the counter to take my payment. (Which is where I stood the whole Time) so theyhadn?t even started my food. My two children were with me and starving. I patiently waited.. for what?!? I told them they couldkeep the food and I?d take my money else where? instead of apologizing he told me to have a good night sarcastically. Read more
Awful my wife went inside while I waited in my truck there were 3 people in front of her waiting 15 minutes later I went inside... to see what's going on the gentleman told my wife a few more minutes and your order will be ready 15 minutes later my wifefinally comes out we get home and she opens the bag and says wrong order. Someone needs to come help these young people outnobody had a clue what was going on, very sad because we really like toco bell, but we vowed to never spend another penny inthis establishment as long as we live. Good luck in the future. Read more
UPDATE* We have tried them again in the last couple of months and they have drastically improved their service and quality of... food. Giving them 4stars! Great job to the team and store owner for bringing their reputation back! Well, this place isdefinitely going down the hill. Hope they are looking at the reviews. And highly recommend you check your order beforeleaving. Customer service is good when they finally talk to you, but when they see you and not serve you...is kind of!? I didtake out and all they had to do was give me the food even after I told them what I was doing, but they were probably busy withsomething. This is the second time I have experienced this. And food...We normally get spicy potato tacos and glad they cameback, but last two times have been an issue for us. We barely get any potatoes in it. The first time, the manager showed whatthey are supposed to give, but accommodated and gave more upon request. I had to go back to get it corrected. So my expectationswere already set on low quantity. Well this time, out of the 7, 1had only one potato as you can see in the picture. It's stillgood in compare to the whole order I guess, but c'mon 1 potato? Can't you see that it doesn't have anything in there? And I evenfeel silly writing this for $1 item, but still that's pretty obvious even when you wrap it. And 4 out of 7 had very few, butdefinitely not worth it to fill your tummy. Hope you guys improve! Read more
I placed an order on GrubHub today and waited an hour and twelve minutes, only for them to finally tell my GrubHub driver, who... had been sitting at the store for almost an hour himself, that they were just realizing they hadn't ever input the order. Theydidn't offer an apology either; they don't care about customer service. Read more