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Reviews for Dunkin' in Chesapeake, VA

J W 1 year ago
2

The toast sandwiches were burnt. Had to go back in and replace And should have replaced both. The wake up wrap was fair and... the sausage egg and cheese croissant was good. Had to go thur drive thur. Read more

J F 1 year ago
4

I have to give this place 4 stars because the employees are quick, efficient, and courteous. The doughnuts are what you would... expect from a chain. It would be nice if there were more flavors to choose from...specifically, maple bacon. Come onDunking.Figure it out and give the people [me] what they [I] want. ???? Read more

Charlies Cox 2 years ago
1

$12.85 for coffee, breakfast sandwich and hash browns. Not good.. but it would have been acceptable if the hash browns weren?t... stale, the coffee was cold (ordered hot), and the sandwich was the worst thing I?ve ever tasted. Staff was fine, nice ladies. Read more

John telfer 2 years ago
1

I love Dunkin, but if you have to deal with bad customer service first thing on the morning, it doesn?t make a good impression... for a business or enjoying your morning treats. Shirley the manager had horrible customer service skills, this needs to change. Read more

Jennifer Simmons 2 years ago
1

This location has gone downhill lately. They are out of donut types at peak hours and they rarely get your order correct the... first time. Came here today at 7AM and they had no blueberry munchkins/donuts, gave us the wrong donut holes, the krullers wegot were extremely old and my iced coffee wasn?t made correctly. Waste of money. Read more

Rust Rivera 2 years ago
3

Drive thru only store? I tried the drive-thru, but it was blocked by people cleaning the building. So, I went inside. It?s... inside a gas station, and it?s blocked with the gas station?s convenience store stuff. A sign says on the little corner whereDunkin? Donuts was, ?drive-thru only?. I still tried and explained that the drive-thru is blocked. Hesitant, but she got up andgot my order. I think they?ll get more business if they sell in the store also. At least, now I know it?s drive-thru only. Read more

Holly Boyce 2 years ago
5

We had very good experiences with the staff. The employees were very polite. They double checked our order. They also used the... word, "Sir." Hard to find that kind of service now a days. We greatly appreciated that extra gesture. Read more

abeez85 2 years ago
1

Old fashioned felt like a brick and was crunchy. This is a donut here. Crunchy? To top it off, they only sell "donuts" and... drinks here. There's a whole menu but don't look at it for its not available. Read more