Reviews for Dunkin' in Cherry Hill, NJ
Very bad customer service not know how to deal with offers in dunkin app so I wonder why dunkin did offers and customer ... can't use it Read more
Employee using same glove collected trash to serve customer, and hot coffee cup doesn?t even have Sleeves to provide customer to... hold hot cup coffee and when you ask them they tell you use napkins for that , the worst Donkin service ever Read more
What kind of coffee shop opens up at 10:00 a.m. come on man!
I've been to some bad locations before but man this one is by far the worst, employees are rude and don't even know how to deal... with free items from the app. Read more
I was craving a jelly donut after shopping and the guy gave me 2 for the price of 1 because they were closing soon for the day.... Amazing customer service! Read more
I asked the girl to make me another hot chocolate because the one she gave me had the same color and flavor as the water, she... made it quite angry, he gave it to me in a dirty glass, when I removed the lid I could see the chocolate powder on the surface.When she gave it to me I tried to be nice and I said omg thank you very much and I apologize for the inconvenience she didn'teven look at me she just gave me the chocolate as if I were an animal. The worst costumer service!! And they are always angry atmorning. Read more
This is easily the worst costumer service I have ever experienced. I ordered two drinks and waited 15-20 minutes for them to... only make one drink ? and it be wrong. When letting the staff know of the mistake , they were incredibly rude. Especially thetan brunette working at 5:10pm august 23rd 2021. They didn?t know what they were doing and called the manager every-time to findout how to make something. When I asked for a refund instead ( as it was taking an insane amount of time to fix the order) shecalled her manager to ask how and then proceeded to yell at both my mother while putting her manager on mute. She specificallysaid ? what?s good right now ? trying to fight. I will never put my hard earned money behind this Dunkin? location ever again.They?re rude and are clearly untrained in both making coffee as well as basic costumer service skills. Some serious changes needto made here. Read more
The two young ladies working today were extremely polite, courteous and got our order perfect. They helped me with the Dunkin... app and they were friendly the entire time. Store was clean, coffee tasted great! Read more