Reviews for McDonald's in Cheney, WA
High school kids whom work there can't make a Plain cheeseburger without ketchup smh.... Fries all over floor while there... working inside. Fries always cold n never hot as they should be. They need new workers who know how to work a job correctly andclean. Drive thru line takes forever every week of everyday. Slow service and poor service. Read more
Placed an order through doordash. My two cheeseburger meal was covered in BBQ sauce??? So someone didn't change their gloved... after handling a mcrib?? So employees don't change their gloves between different orders? Pretty gross. There were BBQ fingerprints all over the wrapping and on the bread of one of my cheeseburgers. Read more
Mobile Ordered, and pulled to the 2nd window to receive my food. Was almost handed the wrong drink, and that's no biggie. But it... was the manager or assistant manager or something. So, instead she turned to the normal drive-thru employee to ask why he didn'tclear the previous order. He said he was helping another customer (no biggie). She proceeded to say it takes 5 seconds to clearit (why couldn't she have done it then?), and continued to yell at the employee. All with the drive-thru window opened so Icould hear it all. Great customer service lol. After she spent another minute ripping this employee, she walks away, theemployee then starts to help me while she appears to keep yelling from the kitchen. 0/10 on customer service from that employee,but for the one who actually helped me and got me the correct drink finally 10/10. I might also recommend taking a look at themanager or whatever because they made such a small task seem like it was the end of the world for no real reason. I see a "We'rehiring" sign outside and I'm not surprised cause I wouldn't wanna work in a place where I'd be treated like that. -TristanLandry Read more
Worst McDonald's I've ever been to. They will make you pull up even if you're the only car there and they consistently forget... something so you have to go in to tell them. This morning my husband went in and they locked the door behind him and told him togo through the drive thru. They refused to serve him. As a whole this location is the worst and we have been to golden archesacross the country. You're better off going down a block to the other burger place. The one with the smiley star. Read more
Idiots work at this Location! They try to charge you for sauces when you ordered 4 sandwiches and 2 fries! You can technically... get 6 sauces. Wouldn?t even give one sauce!! Tells you we have to pay for sauces! Tells you can?t order sauces when you getfood! They can?t count patties. Ordered a triple cheeseburger and get a double cheeseburger wrapped in a triple cheeseburgerwrap! They don?t deserve a star at all! They lie about who is the general manager when you have voicemails from that person! Read more
if you ask for a McDouble with ketchup only you were going to get a ketchup burger and have to try to find your meat Patty.... Maybe thought I wanted to add fries on top and would need that much? Read more
I placed a mobile order at 12:03pm. We didn?t pull out of the mobile order parking spot with food in-hand until 12:27pm. I was... hopeful that they were just backed up.. and our food hadn?t been sitting out but the temperature would suggest otherwise. Permy receipt I ordered a 1 Happy Meal Hamburger. We received a cheeseburger. Did I notice in time? Nope. Are blowouts better whilea child is in diapers or potty trained? I?ll find out soon. Lastly, I ordered a Big Mac. Now, I personally don?t eat McDonald?sfood normally. Keto and all. I did today and unless something has changed.. I believe there should be a meat or somethingbetween the top and middle piece of bread. I understand staffing shortages.. that was the reason given to me for our 24 minutewait. This was quite a terrible experience. Read more
Super controlling. Get your own store under control before you treat food delivery drivers like criminals. Everyone's breakfast... was cold this morning because of you; including mine. And you have the audacity to stare me down insisting that i click confirmpick up in front of you like you're my elementary school principal. That's creepy. How about this, I'm done with you. One lessgood driver in your restaurant. You're super dysfunctional and super rude and unprofessional and i don't need that. Read more