Reviews for McDonald's in Cheektowaga, NY
I paid $60.00 for 4 hamburger meals. That's pretty Sad. We can go to a major, well known restaurant and have a very well made... meal for that amount. AND WE WILL Read more
Everybody knows what to expect when you go to McDonald's. This particular location did not meet my expectations. This is the... second time I came here with my grandson for his favorite happy meal. His chicken MC nuggets were as usual-overcooked lumps ofchicken. I ordered a cheeseburger each time. Each time they had a funny taste. The fries were cold. I had to go back and ask forketchup. Just lack of service here. The staff acts like they're doing you a favor by handing you your meal. If I ever return toMcDonald's it won't be at this location. Read more
Dine in for lunch here. Wished I picked a different McDonald?s location. The girl that took our order had no customer service or... people skills whatsoever. Told her we were dining in and handed me and my guest?s food in a bag. Had to ask for a tray. Cashierlacked had any personality. Management needs to look into the quality of service that they are providing to their customers.Ended up charging two elderly ladies in front of us for a cup of water. Are you serious? Chicken McNuggets were dried out totop it off. Go somewhere else. Read more
Everything i asked for was not available. Coffee was brewed when I asked for it. Great, but I was in a rush and waited 10-15... minutes. My daughter asked for McFlurry and it was not available. Then she asked for ice cream and was told that the machine isnot working. My other daughter asked for hot chocolate and it was not available. Not coming back to this location ever andtaking my business elsewhere. Read more
The workers always have an attitude, never a pleasant experience at this location! The workers never greet you or anything. I... always have a bad experience at this mcdonalds. Don?t even bother doing curbside unless you want to wait 10+ minutes for yourfood and it still not be right. I had an oreo mcflurry they literally didn?t mix it, they put Oreos on top. If I wanted plainvanilla ice cream I would?ve ordered that! Read more
Middle of the day, sat in the second drive through lane for 15 minutes unacknowledged while they helped 3 cars in the other... lane, no answers when I call out, tried moving my car, still no response. Finally pull up to the window and explain thesituation while the manager in the green polo stands behind the girl listening yet he doesn?t even offer an apology or sayanything whatsoever. Guess I should expect trash service for trash food. It was cold and stale. Read more
Waited over 10 minutes curbside and then I went inside to grab my order. Several staff were standing around socializing and... couldn't be bothered. Several more minutes and finally someone came to the register to assist, finds out I'm there and walksaway. 2nd employee asked what I ordered and realized I've been waiting for over 15 minutes and yells at another employee aboutit. Finally receive my order and not even a apology. McDonald's you really put the "F" in fast food today, do better. Poorlymanaged and way too relaxed work environment Read more
I was in a rich and had to wait 10-15 mins for my order, the sign says you can go in any lane but you have to wait for the other... lane to finish ordering before you can which makes people with quick orders have to wait long. Read more