Reviews for Popeyes Louisiana Kitchen in Chattanooga, TN
The employees weren't wearing gloves. They were eating on the line and in plain view of customers. The service is terrible and... the food is old. Employees have a nasty disposition and have no sense of urgency!! This location needs an entirely new staff! Read more
Drove to Popeyes for lunch. Ordered a tender meal and a nugget meal. The sides were fine but the chicken tasted like burnt oil.... The outside and inside of the restaurant smelled like burnt oil. After driving back up to the restaurant I was greeted with?something wrong with your food? then I explained about the burnt. The response was ?want a refund?? I asked if there wassomething fresher that could be prepared and she said with no hesitation ?it?s still the same oil? smh. I got my refund whichwas fine but I was really let down because I was looking forward to my meal. Even as I was leaving they were receivingcomplaints and phone calls about the burnt tasting chicken. Terrible experience from the food to the service. Read more
The chicken was hot and fresh. I eat at popeyes often It was not season correctly for the spicy selection I made. Also, through... the chaos of not having an open diner, my drink was forgotten. I understand in these situations that things like this canhappen. Turn over, retraining, covid losses, restaurant service is sporadic. Understandably, the wait is expected with anychicken place but the quality should never suffer and it is. The workers were in a rush but were polite and professional. Thisis becoming commonplace with any fast food restaurant that I have frequented. The wait should be expected, but in this case thequality of product is suffering also. Chattanooga hwy 58 location. Read more
Food was ok. Spicy chicken sandwich was hot and fresh it was good. Fries was just warm. Mashed potatoes barely had any gravy on... them and only half full if that. Lobby was filthy looked like it hadn't been swept or cleaned all day. Bathroom was dirty and nopaper towels to dry hands. Had to go get and use napkins. It wasn't my worst experience at A Popeyes but not my best either. Read more
Hwy 58 is probably one of the worst locations for this place. As soon as I pulled up they had an employee out side telling... people to come inside of the building instead of going through the drive through. Saying they have just been having too manypeople coming through drive through. I just had surgery on my foot though, so was unable to come inside. Honestly it made mefeel super uncomfortable, and really kind of hurt my feelings. I'm already struggling enough with this surgery and not beingable to walk. Really didn't need to be made to feel bad for not coming inside. Any who... After waiting 20mins in line andgetting to the speaker. I then waited 15 more mins just sitting there. No one ever said a thing to me even after I said hello atthe 10min mark. To which I finally drove off. This type of thing happens constantly. Or as soon as you get to the speaker theysay they are out of everything, but yet you can order those things with online ordering at that location. I'm not sure what'sgoing on at the hwy 58 store, but your employees are miserable. Obviously not wanting to work or even be there. Maybe if theywere paid better they wouldn't be out here hurting people's feelings and running off customers. Just a thought. I highlyrecommend not going to this location at all costs. They will forget to put half your food in the bag as well. Just don't do it. Read more
My whole experience was horrible. I ordered a 14pc mixed with mac and cheese, red beans and rice, and a side of coleslaw with 6... biscuits as apart of the app offer. I waited about 15 minutes and my order was completely wrong. There was nothing but breastpieces of chicken and it was NOT fresh. It tasted burnt and like it had been sitting in the grease. They threw some fries in abox and gave me mash potatoes. When I tried calling to let them know my order was wrong no one answered, and they charged me foran extra side that I did not get. Read more
So today I went to lunch around 2on a Friday. There was 3 cars in front of me. It took an eternity for someone to get my order.... But the food was warm and good. I will warn you this location never has Cajun rice or fresh corn on the cob. But the sweet teawas perfect, the red beans and rice was exceptional. Today, I tried the spicy chicken sandwich- spicy sauce on top and bottombun, 4 pickles and a nice size chicken filet. The person who gave me my food was polite and wearing a mask. Overall goodexperience. Read more
Coming from Texas we had really high expectations because we love this restaurant! After 11 months in Memphis who completely got... it wrong both in quality and service we were hoping this location would be great! And it was! The young lady who took our ordereven offered us a free drink because we had to wait quite a while! That was an added service that we had not expected inTennessee because Memphis had been so bad! But she was great even though she was tired and the food was good the chicken wascompletely done as it should be but never was in Memphis LOL great job Chattanooga! Read more