Menu for Hilton Garden Inn Chattanooga Downtown in Chattanooga, TN

Great location! Nice staff. With that said, the pillows were pitiful. By far the worst I?ve ever had in a hotel room. Cotton... balls in a sack is a great description that another reviewer used. The water in the shower barely got passed warm and that wasonly for the first minute in there. The hotel seemed like it was just remodeled. I guess they just didn?t get around to newpillows and water heaters. Read more

The room was clean and the beds were comfortable. The staff was nice. I gave it a 3 because it shows a hot tub in the pictures... but it doesn?t have one anymore, it has been removed, seems like false advertising because we would have chosen a differenthotel. The pool was very warm. Also, the breakfast starts later on weekends which did not help us and they charge for theircoffee in the lobby. Read more

The location of this hotel was perfect for the plans we had. Many restaurants are within walking distance of hotel. Rooms were... recently renovated and I particularly like the room layout (had the king size bed). Plenty of storage in the room. I check inclerk was Chris. He was so courteous and friendly and gave us excellent restaurant recommendations which we did try. Read more

Arrived at 4:00pm to check in. Room was not ready at check in. After waiting an hour and 15 minutes, the room was still not... ready. Ended up having to leave to come back to Atlanta. You would think they could get the room ready within an hour and 15minutes. But I guess not. Don?t even know how long it would have taken because we did not stick around long enough to find out.Don?t waste you time booking this property. Unless you have plenty of time to sit around in their lobby. Silver lining??..thelobby is pretty nice. I paid $383 for a king room with a balcony. It was a premium room. Read more

This was just an okay experience. For the price and being a Hilton, I expected better. 1st off, our room had dirty diapers that... were left in the room. Not a huge deal but annoying because my 2 year old found them. Granted they were in the safe so maybe thecleaners aren?t required to look in there but Yuck! We went to get into the pool and hot tub (I love a good hot tub and one ofthe reasons we chose the hotel because the pictures clearly show a hot tub) only to find out they?ve taken it out. So that needsto be updated because it?s a bummer if you chose a hotel on the Amenities they DONT have!! Since we didn?t have the hot tub, Ifigured I would go outside and light the fire pit they have and guess what?? didn?t work. front desk was nice so there?s that.Overall I wouldn?t stay here again and we are a Hilton family. Read more