Reviews for Baskin-Robbins in Chattanooga, TN
I came at 9:50 and they were fully closed what is the point of having your time till 10 if you aren?t staying open for it
I wish I could leave no stars, not only is the ice cream absolutely disgusting, but we paid 8 dollars for 2 one scoop ice cream... cones if that what you call it, not only was the scoop the TINIEST scoop I've ever seen, the cone that was about the size of mypinky was completely empty. I cannot believe anyone would go here Read more
Found a bug in the middle of my scoop of ice cream. Went to tell the workers, and all that was said to me was "Ew, that's... gross." No apologies, no offers for a refund, nothing. I told them they should at the very least inspect their bins for any moreand left. Check your ice cream next time you come, folks. Read more
We love Baskin Robbins, so I took my teenager there to get each of us a milkshake. We used the drive thru, and while my... daughter's shake was good mine was like milk, not at all thick. I got chocolate and it was literally like chocolate milk. It wasso odd, I don't think I've ever gotten a bad milkshake anywhere. We were already on the road when I realized it I would havetold them directly. I could have gotten a better shake down the street from Krystal for half the price. They didn't give me areceipt and I didn't think to ask for one so I can't complain directly to the company. I'll think twice before going back Read more
Don't know if the kids who work here are careless or just plain stupid. Not surprising since everyone who works here looks 12.... The guy who works there either smokes too much or has something wrong with him. Read more
I went through the drive-thru and when I got home I realized I was missing some ice cream I had ordered. I got on the website... and sent them an email telling them about it. The owner emailed me back the next day very apologetic and thanked me for bringingit to their attention. She told me to print the email and bring it back to the store on my next visit so they could make itright. I was very impressed with the quick response and the genuine desire to correct the issue and maintain my business. That'sgood customer service! Read more
Always busy with kids and families but wait time is minimal. Clean and plenty of parking. If you can?t make it to the Northshore... this is a good ice cream choice. Read more
This place has great ice cream tastes and flavors, but I wish I could say the same for the price. And this price isn't just due... to inflation, its high even for inflation. This is in terms of the serving size, because a single scoop in a cup is two bites.They need to increase how much ice cream they put per scoop, because its fit for a baby. Read more