Reviews for McDonald's in Charlottesville, VA
Without a doubt, the worst McDonald?s I?ve ever been to. No communication from employees and when they do finally address a... customer they do it with an attitude and extra rudeness. Do yourself a favor and avoid this location at all costs, stale bread,room temperature meat and old fries to go with the terrible staff. Read more
The inside was dirty. No lids for cups. The burger was put together very sloppy and wasn't very good.
Myself and my Wife went for a quick lunch while on the way to start errands We were there around 12:30pm, we had about 6 cars... in front of us when we got to the drive-thru, the line moved fairly quickly, our order taker was very nice, and very good at hisjob! And best of all, our food was absolutely perfect! We both ordered a 10pc chicken nugget and fries, and both were soperfectly cooked it was great! We stop by here occasionally and it's always been good food, instead of that huge disappointmentwhen you go buy fast food and it's... Baaaadddd... This McDonald's is great!!! Read more
This particular location always seem to have issues compared to any other McDonald's in the area. Like why ask what kind of... sause for nuggets and don't put the sause in the bag every time. Let alone orders end up wrong quite frequently. The McDonald'sfurther by Dairy Queen is my main go to. Food is always right and fresh there. Could learn a thing or two from the others is allI'm saying. Get it together and be more professional please. Read more
Rude and loud ! One lady out of the whole restaurant was nice. Don?t know her name she has red hair! She tried helping me out my... order was taken all wrong when I get to the window to pay I told the lady that my order was wrong she told me to pull to thenext window there would be a manger there to fix it . Get to second window lady with the red hair read me my order back i toldher that was Not my order and that I needed to re order ! She smiles and says give me on sec and let me ask if I can take itright here .the lady turns around and begins to ask , she is she is immediately yelled at but they don?t have time for this andthat if you don?t know your job and you shouldn?t be here, she proceeds to ask what should I do with the lady in the window whosaid it was all messed up the lady said give out the right orders then then she said I didn?t take the order so how can I giveout the right order if the order was wrong to begin with lady rolled her eyes and just walked away. The lady with the red hairlooked upset but said nothing she walked back to the window and asked for me to pull around and she would come out and get myorder ! She was almost in tears. I told her that it was ok I would come in and use the kiosk. She apologize again and I pulledoff . Pull around park in front walk inside kiosk my order pay with my credit card and wait ! I waited about over 40 min beforeI got tired of waiting! And ask the lady who I?m sure is manger in a purple button up shirt no name tag where was my order andhow much longer would it be ! She huffed real hard and said give me a second please . Walks off and I can?t see who she istalking to but she aggressively tells them that they needed to get my order now and for them to pay attention to the front lineand pack . 5 min later the lady with the red hair come around with my order . She proceeds to smile even though I can tell thatshe?s upset . Tells me she is sorry for any inconvenience and come back soon ! I laughed and Read more
they didnt let me use the bathroom, its almost 7 am and the door was unlock, right, so they pulled us out disrespectfully. and i... ask them if i can use the bathroom really quick they yes No. get out. bad service. Read more
You did good out of five stores I've been to you're one of two that had that new toys out on time! Congrats well managed store.... You get a 4.99999999999999 out of 5. Pleasant people working in the Drive-Thru food looks good haven't tried it yet ordered amedium cook I got a large it's a dollar so they gave me the upgrade for free you know another plus. I like them. The reason nofive the toys are $1.50 which is too high they should be a dollar. Read more
We stopped in to eat-in, but took it to go...the tables were dirty with food and wrappers left on them, and the table we sat at... had not been wiped off. The service was terrible...one off-duty employee standing in the lobby walked behind the counter andgot her friend her food without washing her hands or cleaning up in any way. When I tried to ask her a question she said she was"off the clock" and just walked away. Read more