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Reviews for Arby's in Charlottesville, VA

Stacy Roach 1 year ago
3

Food was good but the place was dirty. The floor was very sticky up front and the carpet needed a serious vaccuming. The staff... wasn't very presentable either. Took about 10 minutes to get the food. So I get a reply wanting me to reach out and give moredetails , if there were more details wouldn't I have added them here?? What more could you possibly need? Get the lazy staff toclean the place like their job description says they are supposed to do. Then clean themselves up in the process and lookpresentable, not like bums. Read more

Ronald Norman 2 years ago
3

The fries weren't all that great, tasted like old oil. It was late at night and there weren't many customers

Christopher Cannon 2 years ago
1

Only 2 staff in whole restaurant. Waited 10 minutes and they never came to counter. Seems they could only do drive through. But... no sign saying that. Read more

S Bill 2 years ago
5

Food is Arby's food what can you say. It was cooked and order was correct. But the little old lady behind the counter taking... orders was great ! Friendly, happy to be there, made sure the order was correct even said hello when I walked in. Read more

Marsha Lawhorn 2 years ago
4

It was fast even though I just put my order in. Everything was as I ordered it and the service was very friendly. The tea did... not seem like it had any sugar in it, that was my only real complaint.. Read more

Chuck Roy 2 years ago
4

They do a good job despite being fast food and short staffed. Sandwiches are consistent and they still have a good selection.

Khai K 2 years ago
4

Everyone was polite and friendly, and the food was about what you expect from the chain. It was 4 instead of 5 stars because we... had to pull ahead and wait for some of my food, but that is a management issue and not a staff issue. The staff were great. Read more

Will Collins 2 years ago
5

Fantastic employees and good food. Took longer than expected to get my food but only because they wanted to make everything... fresh for me. The employees were also very polite. Read more