Reviews for Zaxby's Chicken Fingers & Buffalo Wings in Charlotte, NC

Great location. Was very welcoming. Prices are decent but not for what you get. Food was fresh. Staff was very informative.... Suggested items to try. Service was good. Great rewards for using the app. Enjoyed the flavors for the chicken. Great salads.Will return. Recommend this location as well. Read more

Ordered on the app just to get there and my order not be ready, the cashier was probably on something and couldn?t even hear him... he was whispering, got the wrong order with a similar name.Had to get back in line and pay for another order in the drivethrough. Read more

My husband and I went in last night around 8:45 pm. There were 5 staff members on site, but we were completely ignored. The... two at the drive thru were on their phone. The seemingly manager also acted as if we were invisible. We left without orderingand went elsewhere to eat. Read more

Service has never been great at this location but the visit on Sept 15, 2022 was horrible. I had to tell the older employee four... times that my pickup order was for Cassandra. He kept saying he didn't have an order for Tabatha. There were two youngeremployees just standing there but wouldn't assist him. My daughter decided to order three cookies but he couldn't ring them upproperly. I had to stand at the front counter and order them through the app while she fixed her drink. When we finally made ithome with our food, my fries - paid extra for large size - were overcooked. The chicken tenders were tiny and flavorless. Eventhe sauces were disappointing... the containers are no longer full but you are still charged for extra sauce. I ate one chickentender, three fries, and half the texas toast before throwing it away... including the hard, burnt cheese bites. Read more

Zaxbys charged me 2.00 for this one cookie. Never again! I could have purchased a bag of cookies for the same size and price and... it took over 30 minutes in the drive thru. I feel like I wasted my money. No more Zaxbys for me I?m done! Read more

Ordered a salad without cheese and onion and found this on it, they almost didn?t believe me which I find absurd. Went to get a... new one and the same girl who took my order didn?t take it right so they didn?t remake the salad correctly. Plus I said I DONTNEED GRILLED and her stupid slow self still gave me another one. Um yea time for a new job sis and this zaxbys should closepermanently Read more

Used doordash and the food arrived on time. It wasnt the best though. The salad with crispy chicken was really really salty. The... mozzarella bites and chips were okay. It didnt really hit the spot so we were a little disappointed in the taste Read more

I went in around 4pm and ordered the wing combo. My wings were cold and not crispy. I asked for no salt on my fries due to... health reasons, they refried some that were already up!!! NEVER have I EVER had cold toast from zaxbys until I visited thislocation. The drive thru worker stayed outside the whole time on the phone taking orders. Didn?t wash her hands upon enteringthe kitchen several times to collect payment and handout food!! ???????????? Management was on the front line and NO ONEcorrected the problem!! I had to puke on my next break!! I will NOT be visiting this location EVER AGAIN!!! I should?ve took the95.5 HEALTH INSPECTION more into consideration. Read more