Reviews for Wingstop in Charlotte, NC
Ordered online through the WingStop app and they confirmed the order, cancelled the order, confirmed, and then cancelled again.... When I tried to call the store numerous times no one answered. They charged my card and I never received my order and cannottalk to anyone because they won?t answer the phone. Nonexistent customer service. ABSOLUTELY HORRIBLE! Read more
Ordered the 20 piece combo with corn as the side. Also ordered another 20 wings, a side of voodoo fries and extra ranch and blue... cheese for dips. We received everything except the corn and out of the mixed 5 sauces we ordered, instead of getting any of theranch we we got all blue cheese. Attempted to contact restaurant 10 times before anyone picked up and when she did she hung upon me as soon as I explained the issue. Read more
If I could give less stars I would. I ordered online, when I got home I found that half of my order was missing. Called up to... the store confirmed that I would be back for the rest of my order. Once I got there I waited for 5 minutes at the counterwithout anyone coming to acknowledge me. While standing there I also witnessed an employee come back in from smoking a cigarettewho did not wash his hands before taking a pair of gloves out of the box with his bare hands and proceeded to put them on. Ibarely eat wing stop to begin with so I?ll take this as a sign to never go back to one. Especially this location. Read more
A couple of days ago I placed an order for delivery on the wingstop app ( biggest mistake ever) I didn?t get a drink or fries... (how do the workers forget fries in a combo meal is beyond me) and the flavors were wrong! Called customer service for a refundand still haven?t received my money back. Owner needs to look into stuff like this! I get a missing drink but how do you not putfries with someone combo! That?s crazy to me! Either hire workers that are smart enough to do the job or close the location. Read more
I ordered 20 wings for me and my husband 2 chicken tenders for my 2 year old the chicken tenders were raw on the inside! Called... the store and spoke to Arbury ( the manager) an she was very nonchalant smh Read more
For this location I have never had any issues with my orders. Today I went to pick up wings for my family ordered the spicy... Korean and hot lemon pepper. I took 2 stars away because I watched the worker put raw chicken in the fryer then go right back tofixing orders I couldn?t believe it. My order was already fixed but I was very shocked. I wouldn?t just not go to this locationbut I would say order and go inside. I wanted to speak with the manager but he wasn?t around. Overall ok experience not sure ifI personally will visit again. Read more
Wings were tasty but fries were cold and too salty. Customer service could be better too.
I waited almost an hour for my food. The staff makes you feel like you are a bother. But these reviews don?t do any good because... if they did, management would do something about this problem. Read more