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Reviews for Wendy's in Charlotte, NC

Naomi James 1 year ago
2

This is the second time I?ve went to Wendy?s and witnessed the employees being pretty unsanitary IN THE DRIVE THRU WINDOW. Last... time, I saw what looked to be a manager sneeze everywhere and then hand me the food, and today I witnessed an employeescratching in the INSIDE of their nose and then hand me the food. Like seriously? At least do it not where people can see. I?veworked in the restaurant industry before, I get employees can be nasty which is unfortunate. But to do that literally in thedrive thru window where people can see you? Plus the food has been cold lately too. Read more

Caroline Morton 1 year ago
1

I went thru the drive thru at this location and ordered a number 1 combo and a salad. The male person taking the order was rude.... The female filling the order with Burgundy bad looking faux locs' tried to steal the fries that go with the combo meal. When Iasked for my fries, she lied and said I didn't order them, when I tried to explain I wanted the fries to go with my meal. When Iasked for my fries that I paid for with the meal she cursed at me, calling me the "B" word and use the "F" and acted verybelligerent in the drive-thru, with me a paying customer. A manager or someone had to come from the back and pull my orderbefore they gave me fries. This wasted my time and I know what I ordered. They gave me the lemon aid and the sandwich of thecombo but not the fries. Why is this fast food worker stealing food from people in the drive thru and allowed to disrespect thecustomer once you make her aware of her plan mistake. This is outrageous and once she filled the fries order I am notcomfortable eating this food. She was still acting crazy once the manager made her get the first order. This is not okaybehavior Wendys at StoneCrest. Please review the tape. I am deeply disturbed that I came in as a customer and was so vehementlydisrepected!!!! Read more

John Kevin Towe 1 year ago
5

This location is very busy however they maintained great cleanliness. Food was served quickly and hot. The french fries are... amazing!! The staff is very friendly. This is a great Wendy's location Read more

Scott Welch 1 year ago
3

It really depends on who's working the window. We had a great experience one night and then a so so experience another. At least... they get the order right consistently. Read more

R F 2 years ago
5

I eat fast food all over Charlotte and this is one of the best as far as freshness and service. I've eaten here well over one... hundred times and my food is always good and fresh. Read more

Lorenza Aureliano 2 years ago
1

I don't know the Latino 3rd shift managers name but he needs to be let go. I'm a delivery driver for Uber and I accepted a order... for $24.80 around 1:50 am and I was 4 mins away. So I called the restaurant and he answered. So I told what was going on and hesaid if you don't get here in 2 mins then we're gonna be closed. So I get there at 1:58. Get to the speaker and no one answers,so I call and he answered with a very condescendingly tone and says were closed you just came to late and there's nothing we cando about it. So I saw I told him hoping he would have a heart that this was a $24 order he snickered and said were closed andthere's nothing we can do so I hang up. I drove around and he sticks his whole head out the window and yells "no tip for youtonight" "no tip for you" and he flicks me off. I left and didn't say anything back. This was very rude, hateful, andunprofessional. Read more

Kayla Dula 2 years ago
1

Okay....I get it. It's late, everyone wants to go home, and everyone is underpaid for their hard work. I've been there before... and try to be an understanding customer because I know what it's like. With all of that out of the way, someone needs to answerfor the sheer tomfoolery that I was given tonight. If a bourbon bacon burger is ordered with everything on it but the 3 piecesof bacon, I believe a patty with sauce and crispy onions should be included. The individual who did this knew exactly what theywere doing and should be ashamed. Fast food is hard work, but this is just ridiculous! Read more

Eric Souza 2 years ago
5

Stopped by this night after leaving work starving and really late. Everything was closed, but this place was open. Spicy... chicken sandwich came out sizzling fresh and it was phenomenal. Was the best spicy chicken I had at a Wendy's tbh. I wish theywere all made fresh to order like that. Read more