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Reviews for Teriyaki Madness in Charlotte, NC

M S 1 year ago
1

I placed an order online. From the time the order was placed until it was ready was 47 minutes. The app said it would be ready... in 15. There were several ppl waiting for food for a long time. There were two workers back of house making food and one atregister. Just took forever and was way too salty and not worth the time or money. Horrible customer service. You all have a lotmore work to do than waxing on and waxing off my friend! Peace Read more

Marie Culbreth 1 year ago
3

I'm glad God has blessed me with patience. I've never waited over 35 minutes for a to go order. I'm still in the restaurant... waiting after working all day. This is totally ridiculous. I hope the food is good. Update: I got home andy order was notcorrect. I waited so long and had to make another stop and didn't check the order. My veggies were not in the bag. I just cannot believe this. I waited for almost an hour and then the order is wrong. I will be asking for a refund!!! I'm very upset aboutthis entire experience!!!!! Update: Brandi (the owner) called me back this am and was apologetic about my experience. Apersonal phone call from the owner goes a long way with me. She rectified the situation and I will continue to patronize herestablishment. Read more

Marion ?RJ? Kelly 1 year ago
1

This location previously has honored the healthcare community by offering active healthcare workers and first responders a small... discount, the staff now state ?the owners do not offer any discounts?. Supposedly this franchise location is under newownership. Sad way to treat the hardworking healthcare teams that frequent this location. Not to mention it took over 20minutes to get our order. Receipt says order at 7:15 and did not receive order until 7:40 .They prioritize delivery orders overin store customers. Read more

N. 2 years ago
5

The service was excellent. She was very polite and funny. The food is good and the place is clean.

Gilberto Goracci 2 years ago
4

Very nice and clean place. Limited menu (good thing) and great prices, for like 13 dollars you can stay full all day, maybe... junior bowls could be a little bit cheaper (sizes are more or less 9 junior, 10 standard, 12.5 large but standard is like twicethe junior) but that's not a big deal. Didn't try the appetizers but they looked very good. Personnel okay. It's good also ifyou're trying to keep your calories low eating out (good lunch for 400/500 cals is possible). Special mention for the restroomsthat were really clean. Probably the only truly clean restrooms I've seen in this week in Charlotte. Would give 4.5/5 stars ifpossible, I felt like the place just missed that extra touch to reach 5 but I would definitely recommend it and come back there.Also that thing that's chopsticks and fork together is amazing Read more

Corina Mayo 2 years ago
5

Best service and food from any Teriyaki Madness I frequented in other states. Place is kept clean and such a friendly staff... that provides great music while dining in. Read more

San Sql04 2 years ago
1

I was recently here after a long time and this time it turned out to be a miserable one. I ordered Spicy teriyaki bowl along... with some veggies. The white rice didn't seem to be that hot it was below luke warm. I got a large bowl and there wasn't enoughchicken according to my portion size no flavor in it and the veggies were okay. Last the least I wish they could have brewed thetea freh since it tasted too watery to me it was just waste of money never going to come back. Read more

Conley Holbrook 2 years ago
5

This place is pretty darn good, it is simple to order, it is quick enough for lunch and dinner rush. The food is amazing and... they have a nice unique staple to it. It is always clean, it is also an easily affordable meal if you are on a budget but alsowant something filling. Read more