Reviews for Taco Bell in Charlotte, NC
I got the Mexican pizza which I usually love. This one had a paper flavor which I believe was because it was served in the... flip top container but without the usual tray insert. I was disappointed. Read more
The good: food is typically freshly made and well executed for what it is. They don't skimp on ingredients and usually get order... correct The bad: time to order and get your food is extremely long - it seems worse usually in the drive thru than inside butboth are consistently bad. I'm sure they're short staffed yet it's a pattern no matter what day or time The ugly: last visitthe cashier at drive thru touched order screen & took my card then touched food without changing gloves - gross!! Read more
I stood in line for 15 min before anyone told me that I have to order my food myself. I don?t know anyone who is interested in... getting off work for lunch to go and give Taco Bell free labor especially while prices have sky rocketed ! Where?s my employeediscount ? Read more
Food is always fresh and amazing... but drive-through service is terrible. I've come to expect that there will ALWAYS be... something wrong: - Being rung up for someone else's order - Being given someone else's order - Being told after ordering andpaying that an item (usually my beverage order) is not available - Items missing from my bag - Wrong items in bag alongsidecorrect items - Items customized inappropriately - Missing sauces Literally one or more of these every single time. Food is???? though. Read more
Place is a joke. Don?t bother placing a ?takeout? order after 10pm?you?ll be stuck in drive through line waiting with everyone... else. Definitely a racial bias, as the white cash register attendant at the drive through tried to assist when I knocked on thedoor to pick up the order. Old black lady told her to stand back, and came out yelling that I should know the store hours andneeded to wait in drive through line to pickup. It?s unfortunate that the night crew sucks so bad since this place is actuallygreat during the day. Read more
This is against the taco bell policy of prioritizing drive through orders over pickup orders placed 30 to 45 minutes ahead of... time. The staff initially said 5 minutes for my order to be ready and 30 minutes later the order was still not ready. Instead ofprioritizing the order, the store employee was happy to just make me cancel the order after waiting there for half an hour. Read more
We visited this Taco Bell twice while in the area. On the first day, we got in line at 11:00 pm and the drive through line was... very long!! We thought of turning back at that very moment, but sadly, we couldn't find anywhere else to eat!! We wait 45minutes in the drive through line while we watch two employees just chit chatting outside the store!! When it was our turn toorder, the person taking our orders was taking so long to get it right since they kept telling us they were out of someingredients!! What a shame!! When we finally got the food, we realized it was one of the best Taco Bells in the area!! In fact,it was so good that we decided to go back the next day!! This time they were open for dine in, however some employees seemedrude and didn't create a welcoming atmosphere to the bell!! The bathrooms were also pretty messy!! The food was amazing as usualand they had all the ingredients available this time!! We will definitely be back to this Taco Bell, and it sure is worth thedrive from Concord!! Read more
It's pretty much self service, You place your own order, witch is fine with me, the food is always the same, not great but not... bad either. Read more