Reviews for Starbucks in Charlotte, NC
I had an amazing experience here. Nancy was so nice and friendly and made our drinks so personal. I have never experienced such... excellent customer service. Read more
Had a great experience here. Everyone was nice.
Terrible experience, when we arrived barista was on the phone no hi or paying attention to us. She stayed on the phone for 2... more minutes, and then said she already shut down system. At 5 :10 pm . Read more
The horrible Starbucks I?ve Ever Been in my life.
1. Cannot order ahead 2. Cannot redeem stars here 3. Nancy.. The employee Nancy is such an unpleasant person to come into... contact with while coming to this Starbucks. She has The most nastiest attitude towards customers and any questions that you askher I actually canceled my order while trying to order with her today because she was being a b?. and was being extremely rudeand walked away from me while I was in the middle of talking. She either needs to be retrained on how to be a better person atwork or she needs to be let go because I will not be coming back to the Starbucks because of her this is the second time thatthis has happened with her. Read more
Got to counter at 6:50 to get snack and coffee. They were supposed to be open until 7:00. The baristas said she had already shut... down all the machines. Guess they really close at 6:30? Read more
I don?t usually like a cold coffee, but Harvie has given me such a great consultation for my preference, so I couldn?t refuse)... He made a perfect drink with good balance, just exactly what I wanted. I wish we would have more like ?Harvie?s?customer servicein our days! Read more
This trip to Starbucks lifted my spirits because I was treated to the best customer service I?ve ever experienced. Nancy put so... much effort into making sure we were taken care of, this was such a good experience. Read more