Reviews for Popeyes Louisiana Kitchen in Charlotte, NC
Not bad, lady at the drive thru was polite. Food was good. And to MOST important thing was the order was correct! Hard to get... that nowadays. Read more
First let me say as I surveyed this place the manager had no idea. Second a little older lady came in sat a chicken sandwich... down and said it was to hard and it was I saw it. Then I completed an almost $40 dollar order and I ordered the. 5 piece chickenspecial NOW THAT WAS WHAT I WAS SURVEYING THE CHICKEN. The chicken I saw was really dark brown and looked to been under thelight as long as they had opened. I told the cashier Heather which was the only white lady in the whole crew that I wanted freshchicken by the way Heather was a very sweet lady. I says I could wait no matter how long because the other chicken looked dry,oily and hardened from the hot light it was sitting under and after 10 min A HIGE BLACK LADY STEPS OUT AND ASK HEATHER what isshe waiting on the server says fresh chicken and the black woman went on to say that you should?ve given her that chicken thenHeather replied but she wanted fresh chicken the big black woman was hott then she says Not here so i commented and said that?swhat I wanted was fresh chicken as the big black woman continued to argue with me she angrily threw the chicken in a box andhollers she ready. She says it?s company policy to sell the chicken that?s up in the glass first, BUT NO MAAM IM NOT BUYING ITAND WERE GOING TO SEE ABOUT COMPANY POLICY. I?m sending this report in a hurry to the Popeyes head quarters. This store is notneeded and thanks for showing your true colors By the way the lady that brought the chicken sandwich back you talked to her liketrash.You should be fired Big Black Lady Manager Period!!!!!!! And the chicken nuggets wasn?t eight???? Read more
Food was ok but unfortunately the staff ruins it. There was one nice guy working. The lady who seemed to be in charge greeted me... by yelling delivery or pick up! I said yep. How about a hello?? Never again! Read more
I ordered the 2 can fine for $11.99 special. I requested all white meat (I was willing to pay extra). I was told that could not... be done. I took the special anyway. When i got home the chicken was dark brown as if cooked in old grease. I had a small orderof fries, but what was most shocking I recieved about 1/4 cup full of the dirty rice. When I tried to call the store they wereclosed. I should have opened my order before I left. Read more
Never ever again. Waited 45 minutes for cold food to be thrown into a greasy bag. My peppers leaked into everything because they... threw them in a paper holder on top of my food . This location may make the Popeyes brand look horrible and un edible. Read more
This establishment is very unprofessional & the employee's are very rude. The management has apparently lost control of this... store. I ordered an 8pc nugget meal that was missing the biscuit and the chicken was not completely done, the breading was soggyand the chicken was not cooked all the way through. When I called to speak with a supervisor about my order an employee answeredthe phone and very rudely told me no manager was available in the store then said what do you need. I explained my problem withthe food not being done and she yells "ya'll she said we gave her raw chicken" then I hear laughter in the background. I toldher I was calling cooperate and she said hold on here is a manager. A second person claiming to be the manager get on the phone,I explained my concerns then a 3rd person gets on the phone claiming to be the GM of the store name Amy. She did not apologizeabout the food or the employee's behavior. She told me to come back and speak with a guy named Mike. I can hear an employee inthe background using profanity and saying how she "don't got to work there and they are lucky she shows up". Zero stars would beto many for this place. Read more
Terrible waited on fresh chicken and they took it straight out of the grease into the box I took pics and look at the napkins... soaked in grease and then the other pics are supposed to be a thigh don't even want POPEYE anymore..???????? Read more
I ordered a 3 piece (CHICKEN), get to the window and the lady says tenders. I tell her I never ordered tenders. She then turns... around and tells her coworkers that I?m trying to change my order at the window. Really? Never took accountability that she gotthe order wrong. Was told I would need to drive back around and reorder. Terrible customer service Read more