Reviews for Morazan Restaurant in Charlotte, NC
Terrible customer service. I have ordered from here for years, always paid for my food and always gave a good tip, called and... they had blocked my number claiming I cancel my orders! I have never canceled any orders with them, this is ridiculous! Theirfood is delicious but their staff is the worse! God know who?s canceled orders on them and they flagged MY number, they usepollo campero anyway and campero delivers, I?ll spend my money on them instead of these rude people! Read more
Excellent food and service!
My son and I came in for dinner. After waiting for about 10 minutes for a server. We waited another forever for our water and... non refillable coke to come. No ice for either water or coke. Our chicken chimichanga had super dry chicken wrapped in a friedshell with what appeared to be ketchup and cheese sauce. Not very tasty. I had 3 very dry little chicken enchiladas. Supposed tohave green sauce and cheese sauce on them. Only had melted cheese on it. Again very dry chicken. No tasty sauce to help it. Wedidn't see our server for about 30 minutes. We finally walked to the front to pay our bill. Waited about 10 minutes for no oneto even look at us. Our server zoomed past us once. Didn't even look at us. I could clearly see everyone of Hispanic decentgetting served smiled at. Talked to. Acknowledged as a paying customer. So I acted like a ghost and walked out the front doorand left. I will not be back. And we love Hispanic food. Just not from here. Read more
Seems to be authentic Hispanic cuisine. I say seems only because I do not have the knowledge base to know authentic Hispanic... cuisine. The clientele seemed to suggest the authentic nature of the location. Plus, Spanish was the primary language of thestaff. We did have a hiccup or two due to language barrier. We were pleased on many levels. Food was served hot and fresh.Flavor profiles were rich and deep. I had the seafood soup. The actual name of the soup eludes me since it was written inSpanish. It was delicious. Very hearty with plenty of shellfish to please my desire for seafood. The papusa was shared and weboth agreed it was a highlight of the meal. My wife had the chicken burrito. Although the chicken was a little on the dry sideit was flavorful. The fresh ingredients made up for any dryness of the chicken. The overall makeup of the dish was fresh andflavorful. The sanitation rating was posted at 86 or a B. Initially this was a concern. Unfortunately, I feel this rating may bea direct result of a language barrier since the place seemed very popular and our food was excellent. Read more
Out of a 5 I give Morazan a 3.5, but I rounded it up. The restaurant was clean and the servers were nice. The service was a... little slow on how long it took us to get our food. There are no refillable drink, so if your really thirsty get a glass ofwater as well. I got the Pollo Frito (Fried Chicken), which was good, just a little dry. The beans were my favorite part to behonest. Read more
Very good prices for the portion sizes. Most plates are big enough for 2 people and I have never been disappointed by something... I ordered here. The staff mostly speaks Spanish but for me that is not an issue. All in all it?s a very cozy local chain andthis location has undergone many great cosmetic rennovations. I ordered a quesadilla mixta and an horchata Read more
Food was good. However, our server was not the most attentive. Fortunately, there was a new server beside us who took better... care of us than our original server. I will come back and ask for the other server. Read more
Good food and price but the service is not good at all, the servers are not taking real care of the customers. I waited for... about 15 minutes and I have go to the front to have somebody to get my order. Read more