Reviews for Moe's Southwest Grill in Charlotte, NC

Ordered a homewrecker bowl, quesadilla, and queso, with the free chips and salsa. Was given 2 homewrecker bowls (one that I... ordered, the other was not mine), a burnt quesadilla, and 3 bags of chips, no salsa, and no queso that I paid $3+ for. Calledthe store and it says ?user busy.? Read more

Love this Moe's, so much better than the chipotle down the street. I mean its Moe's, but their employees also know how to do a... job. Read more

Chips were stale and greasy and missing the salsa. Chicken quesadilla was small and missing pico de Gallo and sour cream.... Burrito was missing guacamole and had huge hunks of hard lettuce. The prices have gone up considerably and the quality hasdecreased alot. I won't be back. Read more

My best recommendation is to get your moe?s fix at at any other moe?s in the know. universe. I?ve complained more than once and... gotten no response from this location or corporate. I?ve ordered more than one of the same thing and gotten two totallydifferent topped meals. Apparently the ration of chips to cheese is i chip per ounce. You can ask for more. You?ve got a 1 in 20chance of getting it. There?s a Harris Teeter right there. Get some tortilla chips if you order queso. The free chips and salsadon?t exist. The Moe?s at lake Wiley is fantastic BTW. Read more

Goodness Grief!!! I?ve been to MANY Moe?s where the food was delicious but THIS ONE is horrific. The quesadilla I ordered... yesterday was huge and not cut into two?it was burned on the front and back sides and looked as if a kid just packed stuffinside?it tasted horrible and I wasted so much money. When I ate at the one in Gastonia and by the mall in CLT WERE soooodelicious?but this location has ruined the experience for me?now I?m afraid?YUCK!!! Read more

To the people that were working on Sunday evening July 31, 2022 y?all were great. Very friendly, great service, and my bowl was... filled. My husband and I came in with our two daughters and then we got two bowls to go. Everyone was very personable. Woulddefinitely recommend again. Read more

The food was very salty and the employee at the register was complaining about other customers. I had to ask for a receipt... twice and the drink machine was out of almost every flavor. The guy putting the food together was very nice and made the visit 3stars over 1. Read more

If I could give 0 star, then I would. Not good customer service. Don?t even fill the bowl. It?s happen to me couple times. One... of the girl who has red hair has so much attitude. Never going back to this place. Read more