Reviews for McDonald's in Charlotte, NC
The morning crew are awesome. I went around 3:15pm through the drive thru. The customer service at the second window was... horrible. The lady with clear glasses, large drawn on eye brows, and a puff ball sitting on her head asked me what I ordered. Ihanded her my receipt, and she SNATCHED it out of my hand! I told her she didnt have to snatch it, then instead of apologizing,she got an even worse attitude! We went back and forth, I asked for a manager, then she closed the window! An elderly manfinally came to the window and asked what happened. I told him, but he didnt seem too conserned about it. This behavior will notbe tolerated and I will contact corporate! The lady better hope I never see her outside of work, and this is a promise! Read more
Today the service was great!! The food sub-par but it's McDonald's can't have high standards! Lol
they stole my money! did an online order, and no one ever came out to bring me any food. order was confirmed by email in the app... but the dining room is closed and there's no way get help from the store itself Read more
The attitude of the gentleman at the window was less than acceptable. If someone dislikes contact with the public that much... they really should consider a employment change. Even wife mentioned it and she finds the best in every situation. Read more
McDonald's always sucks. Y'all need to figure out how to door dash and Uber eats without ruining the experience of customers... that actually make the effort to show up in person. Read more
This place Smells BAD. We waited 20 minutes for a happy meal. Never got it. We were ignored by the manager. Finally actually had... to ask for a refund so we could leave. It felt unsafe for me and my 5 year old to be here on a Friday afternoon at 3pm. Saw twoangry employees outside yelling about calling corporate. Read more
It was just after 10 as I arrived, and I made it in time for breakfast, which ends at 11, at least on the weekends. The girl who... took my money was somehow the same person that gave me my order. She was funny and nice, and my food was hot, delicious, andjust what I'd ordered! Read more
Please make sure to check your change when going to this establishment, my money was stolen by an employee who gave me the wrong... change. And then lied to his manager saying I drove off without getting my correct change. Which is not believable because hesmiled in my face and told me to have a nice day after handing me the incorrect change. I tried to remedy the situation andhanded back the incorrect change, they brought me a kids meal and 68 cents. After still not getting my change correct. I went into get a full refund, taking back all the food I was handed, only to be told a manager, that he didn't have the authority to give refunds. I was blatantly lied to by 2 employees of this McDonald's, and my money was stolen. Read more