Reviews for McDonald's in Charlotte, NC
This has to be the worst Mc Donald?s to pick up for Uber or Door Dash. I came inside to pick up a order. The male cashier with... black nail polish, who wears glasses has the biggest attitude for no reason. I give him my Uber info. He gets upset. Talks underhis breath with his flamboyant voice, pants saggin. Everyone in the store can see his underwear. This store has two problems,rude staff and their WiFi is down at least 3 days out the week. I?ve been picking up from here the last two weeks I?ve had tocancel 10 orders or more. I can understand the ice cream machine being down, but the WiFi too!!!! I?ve emailed Uber about thisstore. I will never pick up from this location ever again. Any delivery drivers who are reading this avoid this McDonald?s atall cost. Forgot to mention the inside smells like feet. Read more
Rude customer service. Called 6 times..Answered and didn?t say anything until the 6th call. Store says open but they weren?t. I... asked if they were going to come take orders (Because there were 4 cars that came through and waited) the rep said ?No, We?reclosed? like he was annoyed. NOTHING SAID CLOSED. The speaker didn?t even have the automated ?This store is closed? voicemessage. 3 cars parked at the store but it?s closed Read more
Me and my fiancé waited 45 minutes and the speaker box alone, put on hold to be told at 10:30 they will not take anymore... orders! So needless to say i went home hungry and wasted almost an hour for nothing Read more
Harris Ave....This place was a train wreck. You usually know what to expect when you stop at a Mcd's when traveling. This one... was poorly operated. Came in around 11:15 am having skipped breakfast. Ordered the fish filet combo, through the kiosk, afterstanding at a register for 5 minutes...no one taking orders. Waited another 10 for my food, which I guess is not terrible...onlyto discover, all of the sodas..self serve are flat, no carbonation . Then to get to my car and find limp fries, a cool, stalebun and no tarter sauce. Called back later to suggest some improvements...no one answered. You are dead to me now, never again. Read more
Unfortunately, I had forgotten about the issues that I had with this exact same McDonald's before. Standing directly in front of... the cash register, after the person in front of me had gotten their order. I attempted to place my order. The cashier in frontof me pointed at the kiosk and said "order there". Then she proceeded to walk past me 3 or 4 times as I tried explaining to herthat I would rather order at the register, because I had issues with the kiosk. Didn't matter, she completely ignored me. Afterwaiting for someone else to come over, another employee just pointed at the kiosk and said order there. There was a manager, whoI later found out was the supervisor who was in hearing and seeing distance, while all of this transpired, who completelyignored me as well. I walked back out to my truck and was pulling out when the manager walked out to the trunk of his car. Ipulled up right next to him and he told me that he was the supervisor and not the manager. I explained to him what had occurredand mentioned that the people working there had absolutely no earthly idea what customer service was. He didn't offer to try andfix the problem and/or the situation. Someone from the crew offered to go pick up lunch and I asked them not to go to thatparticular McDonald's. Misunderstanding me, they thought that I wanted them to go there. Ordering 6 double cheeseburgers fromthe 3.29 mix n match menu, should have come to 9.87 plus tax. They charged them $16.74 instead. It just continues to get worseand worse. While waiting for my prescription to be filled, I decided to stop by this particular Mickeydees and grabsomething to eat. The inside was open, so rather than wait for the drive-through; which already had 6 cars in line, I decided togo inside. I counted 5, maybe 6 people working. One other customer came inside shortly after me. After standing directly infront of the cash register for approximately 10 minutes, if not longer and all staff members(including t Read more
Nice and always quick service. I usually use my app and pick up my item. Or if you go inside you can use the self service kiosk... or walk up to the cashier. The drive through is always fast no matter how many people is in line. Read more
Best Fish Sandwich out of all Fast Food fish sandwiches, and the fries as well, never have I ever had better fries lol. Not... gonna go into the drink, it?s a coke, I?m pretty sure we all had it. But yea I got all this for about $5 to $6 don?t rememberbut it was cheap. Definitely worth going Read more
These places should not be open late if they can?t handle orders past a certain time. I was astonished at how wrong my order... was. I couldn?t believe that it could be that bad. How do these people do anything in life? Seriously, close at 10pm or hirecompetent people to work at night. Read more