Reviews for Krispy Kreme in Charlotte, NC
Got there and the machine was down, was told it would be about 30 min before I could get any glazed. I was not going to stay but... it actually didn't take that amount of time. Which means I got extra fresh doughnuts!!!????... Every one was very nice andattentive, except for one guy that left the counter and didn't tell anyone. But another lady told me she would be right with meand proceeded to tell him he needs to tell someone when he clocks out for a break. All and all, everything was fine. Hot freshdoughnuts, life is good. ???? Read more
Went in to grab a "birthday box" of donuts (day after my birthday). After I told them what I wanted, they just sat there and... started talking. One of the young ladies grabbed a box but seemed kind of confused on what she should do (i don't mean this in anegative way). So, finally, after a couple minutes or so, one of the workers finally started handling it. She *rung me up* mademy box and the other young lady made one too. I'm not sure if she made it for me or for the gentleman that came in as I wasleaving because as I got across the parking lot, he had come out of the building too & went to his car. They weren't rude but itwas still a bit off putting that they couldn't put off their conversation until after I left. Or talked while working on my verysimple order. Yes, if I had stood there much longer, I may have spoke up or just walked out. Likely, the latter because I'm notone to say much to people who have to handle my food, even if I can see them. Do better folks. Read more
Great experience, the lady who helped us was so friendly, laughed, made the visit fun. Walked in and ordered and the hot n... ready sign came on and she took our plain donuts back and gave us fresh ones!!! She was really a great worker!!!! Read more
We ordered two dozen of Krispy Kreme Finest made fresh donuts and were not disappointed. Also got their coffee box. Good... sweets and a hot drink. Read more
I do love their donuts but everytime I go they are out of about half the donut menu it seems like. I did an order online and... they misplaced it. The order had to be remade when I got there. They also charged me online and charged me again in store. Ididn't realize until later, now I am going to go up there and explain what happened and hope they resolve the issue. Read more
There is an older woman who works here that makes an angry face whenever I speak regardless of if I am just ordering or... attempting to ask a question. Also the shakes are only not available when she is working. And she does not provide me with freshdonuts When I order original glaze. I?m not sure where the animosity has come from as I have never been rude to her or anyonethat works in this Krispy Kreme but it makes my experience was donuts displeasurable Read more
Krispy kreme donuts yum! Clean store with a great fresh assortment. Tried some fun flavors today, lemon, boston cream, choc... glaze, maple. All good. Boston cream is not cream filled they use the sugar glaze and fill the inside. It's ok just not what Iwas expecting. Read more
Awful experience. Sat in the drive-thru for 20 minutes. Ordered two chocolate iced donuts with sprinkles. Got to the window and... they said they were out. The lady acted like she didn?t care. Most inattentive staff I?ve ever seen. Read more