Reviews for Dunkin' in Charlotte, NC
The employees are friendly..... But what good is it when they never have a variety of donuts. Its called Dunkin Donuts.... Everytime i go they rarely have much more than glazed or plain donuts. Please do better! Read more
My go to place on my way to work. They managed to get it right almost every time. And general happiness levels surpass Mc... Donalds, for sure. Please continue doing what yall do. Bringing back hazelnut would be also be amazing. Read more
My wife and I stood at the counter for 5 minutes with no one else in the store. Two employees were walking around filling... orders for people in the drive thru, but didn?t even acknowledge our existence. They knew we were there. They looked right atus. Not even a ?hello? or ? I?ll be right with you?. We finally turned and left, still with no acknowledgment. Read more
They?re not even trying. I was there at 7:30 PM. No indoor service, only drive through. Only donuts they have are glazed... (really?). Didn?t want glazed donut so ordered a grilled cheese. Worst grilled cheese ever. Close it down. Give the spot tosomeone who wants to succeed. Read more
I don?t understand why I keep coming back to Dunkin?. The employees don?t care about the customers. I placed an online order at... 8:22 and my husband went to go pick it up. They didn?t have sweet tea and they stated they couldn?t give me a refund and told meto go on line to get it. ( which me and my husband go to dunkin almost every other day and never heard of that before) which isfine. But everyone working tonight about 4 of the employees decided to come look at my husband and I?m pretty sure it?s becausethe one helping had something smart to say. Because none of them could help so what was the reason of you looking at my husbandand smirking ? Like I don?t understand these young adults that have no respect for anyone. Took so long to get my husband?scoffee he no longer wanted it. Why should we get backlash and attitude when the store didn?t have what I ( the customer)requested? Like it?s so disrespectful to me and my husband because we LOVE DUNKIN but we definitely will be trying to find anew coffee place. Because it?s too much and I?m spending my money with a team or company that obviously doesn?t care about theircustomers. If I did this foolishness at my job I wouldn?t have one. Read more
I arrived at the night shift working. The tables and chairs were up. Limited staff. Parking lot dimly lit. Not a good thought if... I worked there. The staff were pleasant. Maybe brand new to the job. Pleasant in a Millennial way. They have a drive throughfor all the non vaccinated folks. ???? Read more
The label clearly states whipped cream, I paid for it and didn't get it. I also ordered a sandwich, it was ok. They were out of... the donut I ordered on the mobile app, I understand items sell out but other apps show out of stock if they do not have it. Read more
For a Sunday morning, over 20 minutes waiting at the drive thru line is unacceptable. Then we get to the window and 3 team... members are chatting our coffee and sandwich was not even ready, so now we wait about 4 more minutes. The sandwich was horriblymade too. Get it together management Read more