Reviews for Dunkin' in Charlotte, NC
Love how hard the staff here tries even though sometimes dealing with staff shortages as well as grumpy people! Manager with the... dreads has a great spirit! Read more
Great service! My order was ready in no time even with the morning rush. The new management is awesome!!
I placed a mobile walk-in order and showed up and store was closed with no sign or notice. Editing this review. When I went... back the next day, they fulfilled my order along with an extra coffee to make up for this. Read more
There was only 1 guy servicing the place. He was awesome! Perfect coffee and dounouts. Just what the doctor ordered on the cold... wet day. Read more
Not only the worst Dunkin I?ve ever been to but also the worst restaurant I?ve ever been to. It takes forever. They don?t have... half of the stuff up there and my egg on the biscuit was frozen in the middle Read more
This Dunkin Doughnuts was a go to spot but since the elder women whom worked before (4months or so) aren't there no more,... customer service is NOT GOOD!!!!???? staff was rude and unprofessional the coffee was even worse. Do yourself a favor and go toKRISPY KREME!!! At least the services are woth the experience Read more
Genuinely the slowest service ever. Staff needs retraining and situational awareness. Literally go anywhere else because you... will be late for work or just straight up won?t get the right order. Multiple experiences with not getting food and not gettinga refund in store as well as waiting 30+ minutes for a basic coffee. You?d get less of a wait time at a sit down place. I keepgiving them the benefit of the doubt and it continuously screws me over. Don?t waste your money. Read more
Grossly understaffed, the employees who are there try there hardest but when people are swarming in along with online orders... too, only one person can do so much. Owners and Dunkin Corporate should be ashamed of themselves. Read more