Reviews for Dunkin' in Charlotte, NC
Delicious, perfect, and efficient! Wonderful stop on my way to work ??
I usually go out of my way to go to this location. That might change as I received poor customer service from Benjamin today. I... asked if my free coffee was taking off of my order and he repeatedly and rudely stated it?ll do it when I pay. I did notunderstand because the price reflected showed the charge for my coffee on the order. I need to know how much I?m paying before Iswipe my card. This seemed shady. I don?t like being scammed. Read more
The only reason this didn't get a 5 star is because I had to ask for my receipt. It should be a no brainer to give a PAYING... CUSTOMER A RECEIPT. The sandwich was delicious but pricey. Read more
Asked if I wanted milk in the specialty coffee I ordered. I said no as it does not come with milk. The so called manager got... rude with me so I told him to goggle it and he went off. Also, was yelling at the women in front of me. Should not be in chargeof anything! Especially when you don?t know how to correctly make the product you sell. Read more
Ordered Egg and Cheese Sandwich, but they added meat in it. Only after we got home and my kid about to eat we realized there is... meat in it. I am vegetarian and adding meat in the sandwich when its not in the order is totally not acceptable especially whenwe have dietary restrictions. Read more
The service was very confusing. The staff were not very friendly. Every Dunkin store I've visited gives a Military Veterans... discount. This store did not and was told its because it's individually owned. Most businesses acknowledge Veterans who serveour country. Nothing here! Not even a "Thank You for Your Service". Will not be visiting this location again. Read more
Overall pretty decent service. I was the only customer in the store around 12pm with two employees who were friendly but slow.... The inside of the store is very clean and has a sanitation rating of 98. Read more
URGENT!!! STOP ORDERING FROM THIS DUNKIN ASAP! The employees here DO NOT care about your health. Today they put a a rock in my... drink. I didn?t catch it until I got home, which is unfortunate because I had to start working. The crew working today 12/8/2022need to be fired including the manager. If I get sick in anyway I will consider this an attempt on my life and I will not sleepuntil you are in prison and this location is shut down. Read more