Reviews for Denny's in Charlotte, NC
Some of the worst service I had in a while. Only manager and one server was working. I understand that; because they are very... slow. It took to long for them to take my order and for me to get my order. Server never came to check on us after we got ourfood. My wife and my eggs were cooked wrong. Wanted to complain, but like I said the server never came back. Only me and anotherquest was eating inside. The server was was taking to go orders and the call in order. The manager was no where to be found. Weget up to pay for our meal which I thought I shouldn't pay full price for. The showed be up and started getting on the server.The server told her, that she was trying to do everything. The told her she was outside smoking a cigarette. All she had to dowas call her cell phone. A cigarette is more important than the customer SMH! Read more
Incredibly nice and attentive staff, despite staffing shortages! I'm not in the area often, but next time I am and craving... Denny's, I'll be going to this one! Read more
Would have been a five if we had gotten the pleasure of a good server. I understand being short staffed as a restaurant GM,... however if you don't like your job don't work there!! The lady that was our server made us feel like an inconvenience. Like wewere somehow ruining her day. We know what we wanted, were courteous, when we asked for refills on our coffee she brought us oldcold coffee from a carafe in the back. We had to ask multiple times for those refills, she didn't move with any sort of purposeor sense of urgency at all from her or her daughter who also works there. The food was good!! Kudos to the cooks whomever theyare. Those strawberry pancake puppies are to die for, cooked perfectly!! The crepes, again delicious!! The only complaint withthe food was the omelette could have been done better. So note to management, kitchen is doing great for the most part, howeverthat servers attitude and lack of any sort of remorse, or urgency, or even consideration was utterly appalling!! Read more
I honestly don't know where to begin with this review, but I also want to mention that Denny's is one of my favorites so this... experience was extremely disappointing. We walked into two waitresses bickering which prolonged us being seated. Once we wereseated we learned they were out of half of the menu including most sides like fries. Well we both ordered a burger and onionrings and after waiting 33 minutes the picture below is what was served. The restaurant was not busy. Including us there was 3tables. After informing the waitress she told us we didn't tell her that we didn't want the burger juicy. We asked for well donebut this wasn't juicy this is uncooked fat. This burger has not been bitten into. This is how it was served. I don't liveanywhere near a Denny's so I get excited whenever I can go and get my bourbon bacon burger and to say that this experience wasdisappointing is the understatement of the century. Read more
This place is typical Denny's under the pandemic. The staff was limited but are working their butts off. I haven't seen the... owner there since the pandemic. Maybe they just don't care but their employees do. Hint: Maybe reward them for loyalty at theage of switching jobs. Seeing the owner once in a while, can boost morale and give the customer confidence that you do careabout the business you own and run. I would have given it a 2 but your employees that day with only two in the building a cookand the waitress added the extra star. Just because the choices are limited in that area, I could have driven to the Mid-Nightdinner or took a trip to Concord. So Mr. Owner. Please give your staff the better pay and be there for the customers. Also yourgame machine on the right is rigged. The items are tightly packed. Thanks.. Read more
When my cousins and I got here the waitress was rude to us. She cut us off. After she took our orders we wait for a good 20... minutes to even get our drinks. In the middle of waiting for our food the only cook that was there left. We ended up waiting forover an hour for the other cook to get back after walking out. We finally got our food cold, uncooked and not fresh. The frieswere stuck together like someone microwave old fries, 2 of the stakes that we wanted medium rare, ended up being barely cooked,the broccoli was cold. The waitress didn't come check on us during anytime of this. While we were waiting for the check thewaitress was too busy on her phone, so we went up to the desk to pay, and even then we waited over 15 mins. Overall please go toi-hop or waffle house to save you the trouble. Read more
We ate here around 2am in the morning and there was all but one customer in the store. We were seated real quick and our order... was taken within 5 minutes. We asked the waitress about how hot is the Nashville Chicken tenders and she was nice enough to letus try the sauce before we place an order. We went ahead and ordered the chicken tenders, patty melt, and moons over my hammy.Portion sizes were of good size. If you ask me, I could barely finish 1/2 of the moons over my hammy. My son ate all of hispatty melt and my daughter didn?t finish her chicken tenders. I love their ranch dresses with fries. Their ranch dressing ishouse made and it?s thick and flavorful. Their fries were steak like fries and were warm and they gave a lot. I woulddefinitely recommend this place as the people were nice, fast service, and the food was warm when we received it. Food camewithin 20 minutes of ordering. Their store grade wasn?t that great though, it was an 89. By the time we left, there were 3 morecustomers in the store at 3am in the morning. Read more
Food was slightly warm, sons was wasn?t delivered until I was done eating, had to ask for every refill. Server never check on us... we had to flag her down and ask for anything we needed. Server walked past our table regularly and she refused to ask if weneeded anything. Even to pay the bill we had to find her to get the check.server stacia Read more