Reviews for Cook Out in Charlotte, NC
There was almost a shooting there, when a guy with a gun at the walk up order window and was arguing with the employees to have... the manager come outside. Security was useless and let the crazy guy with the gun go inside!!! Supposedly he new the woman thatworked there and wanted her to come out but instead they LET HIM GO INSIDE!!! And continued fighting there! No cops were calledand the arguing continued for almost 30 mins! Why the hell would Security let a guy yelling at the employees and holding a gungo INSIDE!!!! we were in line for almost 40mins! We were trapped there was no way to get out of line and we were at a standstill. Me and my girlfriend go to cookout often but will never go close to that location again ever. Sad honestly. The lady atthe window was sweet and acknowledged the issue and apologized. The food was still typical cookout (can't go wrong) but theexperience was terrible. Read more
Went tonight. The line was moving a little slow but they said they were short staffed so that?s completely understandable! Food... was fresh & hot! The nuggets were a little burnt but other than that it was good ???????? Read more
I honestly would give them 0 stars if I could cause it took me 30-40 minutes at the window to get my order taken then my drink... was straight carbonation... So ask for a new one and took 20 mins to get one and as cashier was trying to give me my food it wasdropped on ground manager took it back in the window and took it to the back and they re dropped my food in grease and it wassoggy.... I had a 28.00 order that nobody wanted to eat there food so I waste my money and we threw it away.... Read more
Ordered a spicy chicken sandwich tray and the chicken is UNCOOKED RAW CHICKEN IN THE MIDDLE. I?m extremely disturbed and... nauseous? Do not visit this location if you don?t want to get sick. ***UPDATE*** Called cookout corporate and they wereunapologetic and gave me one coupon for a free tray????. They really value their customers Read more
Amazing food, big portions, the best price around! Wish they had them in Baltimore, Md.
Asked for a regular double no mustard. Received no lettuce no mayo no ketchup and and a very stale bun and a clerk that... threatened to " hurry up or they will put mustard on" because I guess she did not hear me say frys twice and she already yelledno mustard. Had to say fries a third time. Reveoved Half order of frys instead of double. Really weird and creepy.Won't go back.Update. Vomited 2 hours later Read more
this place has 2 drive thru like most cookouts as well as a walkup service. they always have quick service, super nice... employees, never rude and the food is always fresh. these white cheddar cheese bites are amaaaaazing! if you haven't tried them,you are missing out! Read more
Delicious food, had to come back for seconds. If I'm ever in the area again I am definitely stopping by here for a bite to eat.