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Reviews for Chuck E. Cheese in Charlotte, NC

Cliff & Katie Collins 2 years ago
3

The staff at this place - given the volume of clientele is outstanding. The lady at the ticket counter was very kind to all the... children and took her time when they were picking out their ticket item. The party staff was very accommodating, and I couldtell they were doing their best to sanitize and clean around the multitudes of children. The reason I can only give this placethree stars since it feels like executive and mid-level management is neglecting this location. A lot of the games were eitherturned off or broken, they were running low on cups and they?re not staffing appropriately for the volume of visits they areobviously cashing in on. They were hosting several parties on a Sunday afternoon and the staff was very friendly and worked hardto make the birthday kids feel special with songs and dances. While we had a good time. -Thanks to the staff that wereavailable- there?s no way I would host a birthday party here knowing how neglected this location is from a staffing and gamingoversight perspective. Read more

Babita Tamrakar 2 years ago
4

We organised our kids birthday here. The ultimate fun package for 18 kids. They short of staffs so everything was rush and our... server was at the front serving others so in that 2 hr time we had to go look for the staffs to assist the birthday party. Kidshad fun playing unlimited for 2hr , Chuck E came to dance and sing birthday 30 mini before the party ended. They didn?t have thecollectibles cups, no helium balloons and was supposed to give us E points which they didn?t give us later when we call them toask they asked us to come within a week to collect it. So make sure you check with them everything on the list that they promiseto give. But anyways would love to visit again with the kids and let them play more. Read more

Dionne Swayze Schmidt 2 years ago
4

Great place for a birthday party no planning needed. I recommend an earlier time slot as if one party takes longer with food it... slows other parties down for delivery of pizza, ice cream ect. The staff worked really hard and were really nice. The dancingwas fun and unlimited passes were great. Read more

Leek L 2 years ago
5

This location is super clean and the staff was very friendly. The morning time during the week is the perfect time to come... without a crowd! It is also pretty large compared to other locations. Read more

g. e. Frink 2 years ago
5

Good for the Children's Birthday ???? party and/or a Kids Day Out for Fun. Crowded; however, to be expected and bearable. The... staff is cordial and the food is good. Clean and organized. We have utilized this facility several times throughout theyears. ENJOY ????. Recommended. "ALLONS" Read more

dorrell autry 2 years ago
4

Haven't been there since my daughter was 2 we went today for my youngest son's birthday it was a blast a little pricey and a lot... has changed since 2012 when they were doing tokens and stuff but the kids had a great time and the adults had a great time Read more

Brittnee J 2 years ago
5

Adults reading this when you go to take your kids or a birthday party. Play ! play the games they actually have some pretty fun... stuff for us to do too. Create some memories with the kids by challenging them to a race on the snow more board game, or skiball or enjoy the virtual roller-coaster... warning its a bit shaky. Thank you Chuckie cheese staff, for providing a safe,clean, and welcoming environment for the children. Read more

Rosa Pearson 2 years ago
5

So much fun, so many games to enjoy, cotton candy, pizza, corn dogs and fries...oh my!!! Kids will have a blast, so will you!!!... If salad is your thing, great salad bar...side bar info. Read more