Reviews for Chipotle Mexican Grill in Charlotte, NC

i just received my food not even 30 minutes ago from my dasher and found a TWIST TIE IN MY FOOD!!! i was chewing and felt... something weird in my mouth and spit out my food and saw this. i?m so upset. if i didn?t feel this in my mouth i could?veswallowed it and who knows what could?ve happened from there. twist ties contain a thin strip of METAL and plastic whichcould?ve punctured me. i will NEVER be ordering from here EVER AGAIN. needs to shut DOWN never has anything to serve anyway Read more

Just bought $43.00 worth of smooshed tacos ???? this is suppose to be 3 tacos and they are soggy and impossible to eat as... intended. The gentleman was nice but he didn?t drain the corn and it made my tacos super soft. Also, no lettuce ???? and otherkey ingredients for a bowl which I and my husband originally went for so disgusted and should have went uptown better serviceand food supply is sufficient. Will never go back. Only a one star because I had to rate to type this review. Read more

After numerous visits to this location with hope it would improve I?m finally losing that hope. Plenty of employees chatting... with no customers in the store when I grabbed my mobile order. And still the order is not right. That?s my VEGGIE burrito bowlin the photo?and the CHICKEN I had to pick out of it. If it were a one time mistake I?d easily let it pass. But the only thingthis location is consistent with is messing up the order and sadly, their rudeness (if they even acknowledge you at all). Read more

I know people personally who swear by this being the worst location as they can never seem to get the order right. That was NOT... my case. My food was absolutely spot on aside from missing my chips? hence the 4 stars. All in all my whole order was bomb and Ihope they get consistent so everyone gets what they paid for Read more

Trashiest Chipotle ever. Plywood on the door because there's no glass, a code on the bathroom doors to keep people out, and... trashy loud people arguing with staff over the price of food. Staff was nice, but Chipotle, this restaurant is not up to yourstandards. No idea why there's a Chipotle in such an unsafe area. Read more

do NOT go to this chipotle specifically unless you want to get cheated out of your money, we ordered two bowls and this is what... we got. It looks like an employee got hungry and started eating my gfs chicken bowl. I paid 9 dollars for mine and I feel like Igot a $7.25 portion Read more

Don't get Chipotle Doordash. Or if you do make sure you add any extra toppings bc you burrito will come back looking like this.... This was a smoked brisket burrito. I also, order chips and queso; no drink Order came out to around $28. They can only giveyou a scoop of brisket. So you get a 1/4 or 1/3 of the size of the normal burrito and they charge the same ???? Read more

Disgusting, will never order from here again. The order was prepared my the employees, I received only 25% of the order. The... manager was of no help and blamed it on the delivery person.i only recently one small bag, however I ordered for 6 people..Theorder was not complete before leaving the store.See the photos. Salad, 3 tacos ...Ruben the manager is of no help.. I havereached out to the corporate office because this is unacceptable!!!!!!! Food on the receipt. Read more